Hotcakes Bakes Reviews

My favorite. Loved it in NYC. And now I love it in LA. Great cupcakes. Better then any I have ever had!!!

I've been coming here for a while because these cupcakes are soooo yummy.....but maybe they aren't the same anymore....

Today I went in and to get my favorite red velvet! The creamy topping is still very tasty but the quality of the cake is not. The red velvet I had today was very dry and uneven coloring. Even the shape was kind of off and the bread was cracked....

Hopefully they haven't changed anything and this was just a bad batch....

The cupcakes are so delicious and so relaxed is the place.The surroundings are very clean as well. The price is also affordable and so friendly are the staff.

They make it easy to pick up a last minute cake. Easy as picking up the phone, putting the order in and picking it up. Superheroes work there.

I was unimpressed! I had high hopes for this place since I've seen it for weeks and is just now stopping by! I didn't know what to get cause everything i saw, i really wasn't impressed by. Tiny cupcakes for $3. The ine bitters! Really? The $5 parfait made with cake pieces and just whipped cream! Really? The whipped cream was whipped way too long. It was butter with no taste. This place needs a remake of their products....sorry to say.

Amazing bakery - my fave is red velvet cupcakes!! They are amazing! - great taste!

Just want to say thank you for a wonderful job in making the cake I ordered. It looks really nice and it was very tasty. I was really pleased how it turned out and everyone enjoyed it. Thank You!!!

Delicious lemon bar. Everything else looked well made as well.

Wrong order and they push me to pay for it because I didn't take a picture of my order to have proof.

damn this place has some pretty legit cakes. My personal fave is the carrot yummy

Super nice staff and the key lime pie cupcake was delicious!!

Tried quite a few of their pastries and other sweets. I would skip the bostock next time. It must look really enticing, because we got it again recently - not realizing that we didn't like it the first time. The croissant and kouigin amann are solid offerings.

Amazing place, can't even start to say what's the best. Will say start with the banana pudding ( different flavors ) then go from there.

I purchased the mini cupcakes, lemon bar and the lava cake and none of them were good. They all had that refrigerator taste to them and the cupcakes taste old. Very disappointed especially for the price. Fresh is always best.

I can't believe 35 cake ended up costing 54 w candle 12 and tip. Did not know I had to pay tip to buy a cake. Be aware when item has no price tag

Great Bakery! Cupcakes are not overtly sweet and decorated. The Tres Leches is our favorite whether you are getting the cake or the cupcake. There are a couple spots in the back, but parking is generally a PIA.

EVERYTHING we have tried is fabulous. We love this place.

Meh... I got 6 mini cupcakes to try different flavors (carrot, lemon, strawberry lemon, key lime pie, chocolate mint, chocolate raspberry) and they were all way too sweet and wow STALE. The stale part was the most disappointing. For that price, I want something mega fresh....

Needless to say I had a bite of each and chucked the rest :(

I do NOT recommend this bakery...bought three cream puffs a rollcake and a Napoleon all were stale...$28.00 for awful stale pastries....
Won't be going here again...

Food:

Everything is made in house and tastes as good as they look.

Service:

Friendly, nice and ready for questions.

Atmosphere:

Clean, modern and yet comfortable

Price:

Bakery price seem fair.

I had the pleasure of delighting my self with a few treats I picked out from this place. I will definitely be returning to try the many treats that caught my attention but could not eat all at once.

Never I tried this place yet so I couldn't tell you

I bought a 4 layer, red velvet cake,....
BEST CAKE I HAVE EVER EVER BOUGHT!
My daughter, family, and friends, said it was the best cake they ever ate.

The eclairs are not good for nothing, better if they are not sold

The went above and beyond on our wedding cake. It was without a doubt the most beautiful cake my wife and I have ever seen. It was also extremely delicious. I will definitely be using Hotcakes again in the future.

My kids love there cupcakes!
I love there cakes... Everything is Delicious!!

Lemon Ginger Mousse Cake is awesome!!! In line with that is their assorted cup cakes o minis and macaroons. Real handcraft that perform good and excellent job that you can count on to Hotcake Bakes. They customize cakes for birthdays and weddings etc. Nevertheless, all I can say is that they had a great job!!!

Horrible customer service, you feel dumb for buying a $75 carrot cake after dealing with the millenials here. Tip to owner, train your people on how to greet, or let them run your business to the ground.

The have the best cupcakes around. I buy 2 dozen of the mini cupcakes for parties and they are gone before you know it. They are a bit on the pricey side but definitely worth it. I love their tres leche cupcake with the chili mango.

I love this place! The options are endless and their cupcakes are the best I ve ever eaten! They also offer delivery and never disappoint! I would recommend them to anyone and I do grisly tell everyone about them all the time!

Love this place for all my cupcake needs! They have a large variety of classic flavors and mixes. Always my go-to place in this area. Parking however, sucks. I believe they also have cupcakes for special dietary concerns.

Hotcakes makes the hands-down best cupcake in Los Angeles. Their frostings are great, but anyone can do a tasty frosting. The key is the crumb. Their cake has a perfect crumb, and that means that it has great flavor, perfect texture and moisture level, and it has an ideal bite and mouthfeel. This might seem overly technical, but most high-end cupcakes just use the cake as something to hold the frosting. Here, it s the star of the show.

They have a wide range of pastries, but I come for the cakes and cupcakes. They are real professionals,

The cupcakes might visually look appealing, but the reality is that they do not much flavor at all. And they often taste hard & stale. The only reason continue to go back is because it is 1 block from my house, and I want to keep giving them more chances to redeem themselves. Sorta sad :(

We were so so happy with our cake, it was stunning!!!! Thank you so so much. Very easy process and they took care of us. Reviews are correct--the cake tastes fluffy and amazing. Not too sweet! Thank you!

Truly disappointing service! And 0 for the attitude & customer service- I asked if they have coffee and the young lady s snarky response was: a little bit!! & she couldn t complete or explain her answer to a simple question!!

Really like this bakery and it's laid back, casual feel. My fave things are their banana pudding, hummingbird cake (by the slice!), and chocolate cupcakes. The staff are friendly too.

Buy a chocolate cake, too sweet and dry bread, nothing to do with the price you pay, I do not recommend these cakes at all.

Don t waste your time or money. The cupcakes are not worth the calories, not even if they were negative calories. The customer service is one of the worst I ve experienced. The owner has a nasty attitude, which matches her nasty cupcakes. The staff is so lazy they won t take an order over the phone and tell you to come in to find sold out cupcakes. This place used to be good before the remodel and the staff were actually friendly and nice and the cakes were moist. Now the opposite.

Great cupcakes! Best I've had in town! Purchased them for several parties between thanksgiving and Christmas. Always fresh and good prices.

Love all the treats here. A bit pricey but you know you're getting great quality treats made fresh. Everything is delicious but the cupcakes are my favorite. I love that they come in mini sizes, perfect for kids bday treats.

Stay away from the $35 sprinkle cake. It's sickeningly sweet without any gourmet touch to it. Might as well buy a Vons cake and save your money.

Pretty and very tasty cakes and cupcakes. I love the red velevet cake and it is to die for

I loved the tres leches cupcake. The frosting was really good. And the filling was a pleasant surprise

To that one user that rated them 1 star. Dude ur bitter lolll anyways. I've lived in Culver city my whole life and I remember when this bakery opened up. I go there occasionally for their cakes or croissants. I like the quality and taste of the baked goods here. Thank u for being part of the community Hotcakes !

I ve been buying cupcakes and cookies for 10+ years and they never disappoint. I ordered a Whale themed birthday cake and it was spectacular. Most important is the owner is so wonderful. She was closing her shop because of Covid on 3/16/20 and called me at 8am to make sure I was able to get my cake before she closed the doors. So kind and caring to make sure we had our cake for my boyfriends 40 birthday.

Fantastic!!! The best boutique bakery probably in this hemisphere. No joke!

Delicious cupcakes and very friendly staff. We get all our office birthday treats here!

The best cupcakes, croissants, cakes, cappuccino on the west side.

Came here for breakfast- got the iced coffee and avocado toast.

The avocado toast was split into 4 smaller pieces making it way easier to eat- they give you an overload of avocado- love it!! Would come back to try the other breakfast items.

Super friendly mom and pop shop. Street parking.

They have one of the best puff pastries and croissants in Los Angeles! It's an art to make very well laminated doughs that's flaky and buttery.
Tip: go early! Good stuffs are gone fast in the afternoon.

Ate their yellow cake at a birthday party. It was so delicious I asked for the name of the bakery just to rate it on Google maps.

I'm always suspicious of reivews when they are at both extremes. So here is mine for what it's worth.

Food;
I have been going to Hotcakes since 2011 and love their cupcakes.
I will agree however, like anything made fresh without preservatives, these delicious little gems will get stale if not kept sealed. Anyone who has eaten a cold Krispy Kreme doughnut or an In-N-Out Burger know what I mean.
Decor;
Very pink, but not the annoying kind. However, rumor has it that they are expanding into the next two spaces and I'm guessing that they will be going thru a remodel.
Service;
I found that it depends on how busy the cooks are. If they are backed up with custom orders, which they seem to get a lot of, there's a wait. But for me, it's worth it. The cake is soft and the icing sweet. Just thinking about them is making my jaw lock!

Let's face it, the "Cupcake Craze" has tapered off and in a world where most stores have failed, Hotcakes Bakes is still here. They must be doing something right, especially in this economy.

Okay, they won Cupcake Wars. Ignore that. They're dammed expensive. Ignore that. They have the best cake around. Their pastry cream is magic. Go, go now.

Line was long .. delicious treats .. great fast and friendly service. The line kept moving ..
Wonderful special menu for lunar new year.
The seating is limited in the restaurant with additional seating outside.

Spinkles cupcake was beyond dry, with an old taste to it, icing was cool.
Lemon cheesecake made sure I'll never return. Eww eww eww disgusting bro ugh.

Good for cupcakes only..... spoiled 3 special order cakes in past...

Best cakes in the world hands down. I've purchased cakes for all kinds of occasions and every time, the response is the same: this is the best cake I've ever had in my life! The owners are friendly and efficient and their other baked goods are excellent.

Hotcakes Bakes has some of the yummiest cupcakes, cakes and tartes on the westside of Los Angeles. The place is small, but offers what it lacks in shop size in big sweet flavors. I usually get a variety box of cupcakes as to sample a few and it's always a hit when we have guests over. The staff are nice and helpful and I always look forward to stopping in.

I ve been buying cakes/cupcakes for over 6 years love it so much

We used
Grub hub and ordered Matthew his birthday cupcakes
Berry
Red velvet
Strawberry
Raspberry whites chocolate

Fabulous delivery and
Cupcakes were
Smooth
Creamy and moist.

Very nice place, variety of different cookies and cakes. Always friendly staff and good customer service!

I've worked near Hotcakes for almost 5 years, so I've driven by it a million times, but until recently I hadn't actually stopped in to try the food. But once my fiancee and I started planning our wedding I knew I wanted Hotcakes on the list of places to potentially order our cake from. I had contacted them a few months ago to schedule a wedding cake consultation, but we of course had to reschedule due to the pandemic. With the pandemic still going on a few months later, I wasn't sure they'd be able to reschedule with us when we wanted, but they made it a breeze. Danielle was great to meet with--let us try all the varieties of their cupcakes we wanted to narrow our flavor choices down, then discussed some details of our preferences on appearance of the cake and guest list before getting down to pricing details with us. We still have a few other cake tastings to attend before we make a decision, so I'll update this review if we do end up selecting Hotcakes in the end, but as far as tastings go I enjoyed meeting with the Hotcakes staff and would absolutely return for yummy cupcakes and pastries at the very least!

Hot Cakes is awesome, their cupcakes are delicious and their tiramisu and opera bars are a m a z i n g, and the staff is as sweet as the baked goods. We love going there!

I travel distances just to come to this small local venue for cupcakes. Thier desserts are are moderately expensive but they are homemade. When you walk in you confront your self with the display of desserts and you can see the kicthen in the back where they bake everything. Staff here is really sweet, just like thier products! They sell a variety of desserts, but i particularly just go for their buttercream frosted cupcakes (they have whipped cream frosted cupcakes as well). Browse through their menu online before your visit you have more of an idea of what you are looking for and the prices. This is grab-and-go type of place. There is nowhere for you to sit, and little standing room, but it is worth it. They also do cakes, but you need to pre-order. Adore this place, five stars!

I've been coming here since they first opened. The experience use to be great but now they are way too expensive especially their cakes and their customer service is awful! I will for sure not be going there anymore!

Everything is freshly made. There is a plethora of tastes and smells. We tried everything with chocolate.

Yeah....These guys got nothin' on Nothing Bundt Cakes. Cream puffs were good but everything else just ok. Fortunately, not too pricey.

Certainly friendly, but practically hovering, including to the point of over me as I chose a tip % (!) for buying a few items. And she put one puff and two mini-cakes in a box, then the other puff and a mini in a little brown bag...?

Love the variety of different flavored cupcakes. Always a warm welcome

Hubby works in the area and finally was able to grab a last minute parking spot to pick up some cupcakes we been wanting to try. So the macarons were very tasty especially chocolate, just not the best I have had. But now those cupcakes are another story. So moist and fresh and that frosting is so distinct you can tell exactly the flavor their trying to accomplish. The vanilla with chocolate was absolutely amazing. I will be back to try some other delightful delectables.

Paid reviews alert!!!

When you order a cake for your loved ones what is more important than your actual order?
including the texture and decorations if you want a cake minus all those things above you could go to Walmart and ask for a simple cake for 2 dollars per pound.
They made a huge and unforgettable mistake on my order ( how about misspelling my son's name on his 1st birthday?)
After I respectfully asked for the refund they said, " The misspelled name was a huge oversight on our part along with the butter cream instead of the fondant that you paid for " And they sent me 85dollars store credit out of my 265 dollars bill, I didn't ask for whole refund I was being fair and only ask for refund for the part which I didn't receive instead of store credit.

Surprised this is opened for 11 more years. Elfie is the rudest!

I usually pick up from here and get a selection of the minis when I'm going to parties and events. The cupcakes are always a hit. Their canele (little custardy French pastry) is quite good and can be hard to find in LA. The cupcakes are all cream cheese icing, though, so if you're a buttercream lover, like I am, you need to special order ahead of time.

Small sized shop with rich and finger-licking pastries.

I needed a cake same day for a friends birthday aka and I needed a miracle. Armen made it happen! He went out of his way to make sure I had not only a beautiful cake but also delicious! I couldn't pick it up because I was too far to make it on time so I sent a uber to pick it up for me and Armen gladly took it out to the uber when it had arrived. Armen went above and beyond and I am so grateful! Thank you again for saving my life!

Delicious bakery! Must try the banana pudding! sooo good.