Questions about Hostserver
What is Hostserver?
Hostserver GmbH is a German hosting provider with over 20 years of experience, specializing in managed hosting, cloud solutions, Kubernetes, and private cloud services. They offer comprehensive data protection compliant with EU-DSGVO and are ISO 27001 and ISO 9001 certified. Their services include managed Linux and Windows servers, Docker, and OpenNebula private cloud, all supported 24/7 from their locations in Germany.
Where is Hostserver based and how does that affect service?
Hostserver's headquarters are located at Biegenstr. 20, 35037 Marburg, Germany. This central location in Germany ensures that their 24/7 support team operates from the same time zone as many European clients, providing rapid response times for server maintenance and technical assistance.
What specific hosting products and services does Hostserver provide?
The company offers a range of products including Managed Linux and Windows servers, Managed Kubernetes hosting, Managed Docker servers, and OpenNebula private cloud solutions. They also provide infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS) for common applications like RT and MediaWiki.
What do recent Trustburn reviewers say they like about Hostserver?
Customers frequently praise Hostserver for their exceptional server performance, flawless uptime, and responsive, helpful customer support team. Many reviews highlight the reliability of their servers and the speed at which support resolves issues.
What support and uptime guarantees does Hostserver offer?
Hostserver provides 24/7 support from their German locations, which is a key feature for businesses needing immediate assistance. They also offer customizable SLAs and comprehensive data protection measures to ensure security and availability.
What certifications and compliance standards does Hostserver meet?
Hostserver is ISO 27001 and ISO 9001 certified, and their data centers comply with EU-DSGVO regulations. They also hold IDW PS 951 Type 2 audit certifications, demonstrating a strong commitment to security and quality management.
How can a new client get started with Hostserver?
To get started, potential clients can contact Hostserver via their support email at [email protected] or their general info email at [email protected]. They offer analysis, planning, setup, operation, and replacement services tailored to individual needs.
What advanced features like load balancing does Hostserver offer?
Hostserver offers load balancer services that can distribute requests to multiple server systems with optional SSL offloading. They also provide managed Kubernetes and Docker hosting for easy application deployment and management.
What cloud and private cloud options are available?
The company provides both public cloud and private cloud solutions, including OpenNebula, which allows for geo-redundant setups across multiple locations if desired. They also offer IT outsourcing for complete infrastructure management.
Who is Hostserver's target audience?
Hostserver's services are designed for web applications and IT projects that require high performance, availability, and security. They cater to businesses needing managed servers, Kubernetes clusters, or private cloud environments.
What does Hostserver's history and reputation suggest about their reliability?
Hostserver's website mentions that they have renowned customers and have been operating for over 20 years. They emphasize their expertise in managing complex IT solutions and their commitment to customer satisfaction.
What are the official business contact methods for Hostserver?
The company's contact details include a business phone number at +49 (0) 6421 / 175 175 0 and a fax at +49 (0) 6421 / 175 175 9. They also provide a PGP key for secure communication with their support team.
What specific hosting setup options does Hostserver provide?
Hostserver's services include managed hosting setup for load balancing, which can be extended with SSL offloading on the load balancer if desired. They also offer a range of server types including LAMP and Tomcat servers.
What is the official website of Hostserver?
The official website of Hostserver is hostserver.net.
How is Hostserver rated on Trustburn?
On Trustburn, Hostserver has a rating of 4 out of 5 based on 12 reviews.
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About Hostserver
Hostserver provides web hosting solutions services.
- Website
- hostserver.net
- [email protected]
