HorseshoeCasino

HorseshoeCasino Reviews

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3.8
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The first time I went to casino waa just before Ch...

The first time I went to casino waa just before Christmas the band was okay and the DJ sucked. Today was my second time to this casino. Soon as I arrive there is a shooting and the DJ still sucks. Not going back this place ever again.

Cool

Love it

First time at Ramsay's restaurant and It met all t...

First time at Ramsay's restaurant and It met all the expectations. service and food were extraordinary. Our server mizan, was very knowledgeable of the menu. He was attentive to all details making sure that we were having a good experience. The crab cake, and the signature beef wellington were simply delicious, but the best of the night was the wagyu fillet the mignon, cooked perfectly. Highly recommended.

Security was a little rude for no reason when chec...

Security was a little rude for no reason when checking id's. They claimed they checked all id's, which was a lie cause I watch them let 3 people walk by that clearly looked under age, but stopped my brother-in-law and gave him a hard time and he clearly looks over age. Otherwise I had a nice time.

They dont freaking answer the phone

They dont freaking answer the phone
I want to know what is the minimum for 3 card poker
No one knows and no one answers the phone
I have to drive one hour to get there so I want to know before I go
What is it $ 25 minimum $ 15 or $ 10 post the damn thing online or answer the phone and direct to the Table Games. I'll not drive ONE hour unless I know what is it?

Wonderful

Wonderful
Experience

Nice

Awesome

I cannot believe that I can t talk to any agent ab...

I cannot believe that I can t talk to any agent about my rewards statement. I ve been trying for a week at least four phone calls, left voicemails and never return call. I have been out of the states and I am unable to use maybe try a reward expired on the 16th I have requested they be extended till the 22nd.This is the first time I receive so poor customer service not even a phone call that would tell me they couldn t do it very poor! I should ve rated customer service One or lower!

Highly disappointed with the food selection, only ...

Highly disappointed with the food selection, only a pizza place and chili place open on a Saturday. Ladies restroom had no paper towels, how cheap can you be? We came here twice, for the first and last time.

1st time visiting the casino and the staff were re...

1st time visiting the casino and the staff were really helpful. When getting our club cards, the girl recognizing my dad being a veteran due to his hat, offered him the military/veteran club card which included a free parking pass for times when the garage charged parking fees (during home team games etc.) I know that not a lot of places offer such but wait to be asked about for it. I also liked that you can order your beverages from the machine that you are playing and don't have to hunt down a server. The only downside is how much we paid for a domestic draft...being from Delaware we are used to things being expensive, but wow...anyway, it was a lot of fun and we will be doing back the next time we are in Baltimore.

Nice casino. Good food and drink choices. I win mo...

Nice casino. Good food and drink choices. I win more and am able to play much longer here than at Maryland Live. The only complaints are it's way too cold in there (makes me tired) and the music they play most days isn't great. Other than that, it's a place I would recommend.

I had a great time I had a hard time try to find w...

I had a great time I had a hard time try to find were to park my tractor and trailer but I managed. We played but did win anything to brag about we pretty much gave it back what we did win it wasn't no 500-700 dollar win but I had a good time.

HorseshoeCasino

HorseshoeCasino

3.8