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L
3 years ago

They never answer the phone. I ve been waiting on ...

They never answer the phone. I ve been waiting on a doctors note and refill prescription. I was also suppose to have a doctor order form sent to another hospital to get scans done. And they haven t done any of this. I went in person to tell them about this and they said someone will contact me. But it has been weeks and I got no call. I requested my pharmacy to send a prescription refill request and the pharmacy said they said it to this clinic but the doctor declined and said he never saw me which is odd. I saw the nurse practitioner and she prescribed me pills. I don t want why it s this complicated to get a refill. They should know on file that I saw the nurse practitioner and not the doctor. I honestly don t even know how I was able to get an appointment with them months ago cause they have not been answering me for months now. Never seen a medical place this horrible before

J
3 years ago

I love the Hope Clinic been going they for 5yrs no...

I love the Hope Clinic been going they for 5yrs now, the staff and doctors are amazing, they truly make you feel comfortable and like family. They are attentive and very listening and concerned with you health and needs. I would recommend them to anyone...thumbs up Hope Clinic Team

C
3 years ago

Please do not go to this clinic. The lack of care ...

Please do not go to this clinic. The lack of care is disgusting. On several occasions the provider forgot to put in prescriptions, and the after hours service is pointless.

The Hope Clinic does not provide many services and if you need a referral they will tell you to find someone yourself.

When trying to put in a formal complaint I was told they did not have one, yet when I threatened to report the provider to the board, an older woman showed up and said she was the office manager. She was very rude.

Please if you want care do not go here.

D
3 years ago

Horrible Experience. Refill needed on prescription...

Horrible Experience. Refill needed on prescription and never submitted by doctor. Was told by on-call doctor that there is nothing they can do because they are closed at 12pm on a Friday and absolutely zero way for me to get my prescription until they open again. Keep in mind this was absolutely zero fault of my own and 100% there fault for not submitting the prescription. Absolutely unacceptable. Correct action would be for them to resubmit the prescription and figure it out on there end. Naturally this did not happen.

Do NOT count on this practice to be there for you in ANY way outside of their hours .

C
4 years ago

I was referred to Dr. Martin, from a neurologist I...

I was referred to Dr. Martin, from a neurologist I seen, due to recent exposure to 3M Adhesive Remover, which contains Xylene, which I have not only experienced serious side/health affects, but it has seriously done damage to me.
At the time, unfortunately, we had no health insurance, and have been to several doctors, including the ER at Gwinnett Medical.
No one seemed to listen to me, rather said I must have been using some street drugs, to I had severe vertigo, MS, Lupus, a stroke, to so much more.
I have since talked to a guy, who went through a similar situation as I and was shocked that no one looked up Xylene, to see the affects it has on a person. I have been told by several people that this product I used, should never had been available for the general public to buy, including the lab lady, at The Hope Clinic.
Explain to me why a doctor , who went to medical school to become a doctor, never took the time to listen to me, nor research just how serious or potentially deadly Xylene could be to a person?
Instead of properly introducing himself, the first time we met, he said to me you are never going to get better . Um, ok, I will not take that for an answer.
Unfortunately, I went back, several times, but finally put my foot down and told my husband that I refuse to go back. Dr. Martin told me that I was getting better, with the meds, he prescribed me, but if you look at the side affects, Dizziness was mentioned. I was experiencing serious dizziness, the last thing I needed was to have an RX, which would cause more Dizziness, instead of helping me.
I was not feeling any better, as he claimed I was doing better.
I have since started DDPY, after being so desperate to feel better, this was back in March. I watched the video on Arthur Boorman, please feel free to google. It needs to be known. I started doing DDPY Rebuild, and my balance, motor skills and much more were starting to improve. 6 months into the program, for once I feel like my old self is finally starting to come back.
I can see life in me again, I can see weight loss happening, I can see muscle tone starting to appear, my sense of humor is starting to return, my reactions are starting to come back. It s amazing.
Dr. Martin appeared to have no interest in helping me get disability, nor would he refer me to someone who might help.
For four years now, I have been out of work, unable to work. I ve had to sell my house, because we could no longer afford it, move back in with my mom, until I could recover and get better and get back to the life I once had.
I am doing a lot better and my new doctor that replaced Dr. Martin, because he just didn t meet my needs, took me off my Statin and another drug, 4 weeks ago. What also makes me upset is that Dr. Martin never once said to me, you know to be sure, let s have you seen by an eye doctor to make sure all is ok. My eye doctor said he should not be checking your eyes, as he clearly doesn t know what to look for.
I have diabetic retinopathy, because if Dr. Martin.
I have been receiving eye injections, yes, a needle stuck in each of my eyes, since December. This could have been prevented, if Dr. Martin had me seen by an eye doctor much sooner, but never suggested I see one. Thankfully, I have gone from 20/25 to 20/20 vision. Not only is my eye sergeant
Impressed by my healing and how DDPY Rebuild it helping me, but my new GP is also impressed as well.
I will be on DDP Radio, telling myself story, September 30th, 9pm, it s a podcast and free to listen.
But I want my story heard, of all I have dealt with and no doctors seem to listen to me, nor took the time to search Xylene, as they would have seen what Xylene does to a person and have a better understanding on how to treat it.
DDPY Rebuild is working for me and helping me on the road to recovery and I thank God everyday for the improvements I am making.

J
4 years ago

This place truly cares for its patients. They cons...

This place truly cares for its patients. They constantly are providing top notch care for patients who might otherwise not be able to afford proper healthcare. The staff are friendly and courteous. Despite having a large amount of patients they are able to schedule appointments fairly quickly. I absolutely recommend this place.

J
4 years ago

Made an appointment for my father on a monday. Him...

Made an appointment for my father on a monday. Him, being retired and on social security, they asked for a letter. That's not a problem, but I called on a firday and the recording says they are closed and it sent me to an answering service? Its Friday at 9:55 am? The answering service has no idea what's going on and told me that they must be closed? Seems very unprofessional and I'll just make an appointment elsewhere.