I recently had the opportunity to work with a mort...
I recently had the opportunity to work with a mortgage company based in West Virginia. While their website was user-friendly and informative, I found that my experience with their services was just average. The process of applying for a mortgage was fairly smooth and their team was responsive to my inquiries. However, I did encounter some delays in the approval process, which caused a bit of frustration on my end. The company's customer service was decent, but nothing exceptional. Overall, I would rate my experience as average. While they offer a decent mortgage service, there were no standout features or exceptional customer service that would make me prioritize them over other options in the market.