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S
3 years ago

OK but not close to MRT and you can do a lot bette...

OK but not close to MRT and you can do a lot better for similar money. Most likely more suited to businessmen who hail taxis for travel. If a tourist, stay elsewhere near a MRT.

Probably the most disappointing hotel we have ever stayed at in Singapore.

H
3 years ago

Comfortable and reasonably priced hotel in the are...

Comfortable and reasonably priced hotel in the area, closer to river valley and direct bus and taxi to orchard road and downtown business district. For entertainment and relaxation after a long business or leisure day, couple of nightclubs next door, tons of spa and massage outlets attached next to hotel.

M
3 years ago

Very nice hotel, I really liked it. Rooms are not ...

Very nice hotel, I really liked it. Rooms are not too big but simple and effective, and they are very clean. You also have the pool and the gym which are very clean and good, and the gym has quality equipment. Also breakfast is a bit expensive, but anyway I would recommend this hotel.

M
3 years ago

First the postive things: The room was clean/big a...

First the postive things: The room was clean/big and we could use our room for a longer time because the hotel wasn't full booked.
The negative things: Because the actual situation we must make international phone calls to our airline. The stuff told wrong or not full informations in the night about the costs - whatever. The quality of the call was realy bad. The stuff didn't want to understand the special situation, and give less discount of the price - we have to pay 60 Singapur-Dollar for useless calls. Because of the bad quality we must use our mobilephone. So we have double costs.
Maybe you should give you the costs in writtenform not only spoken.
In the night was also a alarm, but that wasn't the fault of the hotel. It's ok.
The bathroom especially the shower could be renovated.
We are disapointet. In a 4 Star hotel we want transparent costs, and no wrong informations.

d
4 years ago

I stayed here for 10 days. April end to may starti...

I stayed here for 10 days. April end to may starting.
Location: It is quiet central of Singapore so commuting to most of the places is easy. You can always walk to Clarke Quay or Robertson Quay, it's 15 minutes of walk. Really helpful.
Food: My stay had complimentary breakfast. Breakfast range was excellent. Even for vegetarians variety of things were available.
Though i should say india food counter was much of a disappointment. It was not well made as it should be. I have stayed in holiday inn express in orchard road as well. There chef always included one main course- indian cuisine. It was very delicious. Other than that rest of the food was commendable. I had a great time having breakfast and the view was also great from the floor.
Rest the hotel has a bar opposite to front desk offering snacks and drinks and a good place to have casual meetings and meeting friends.
It also has 2 restaurants apart from the hotel buffet. I didn't much like the restaurant and staff were not so polite as well.
Talking about rooms.
I stayed in 16th floor. View from room was good. I had a non smoking Deluxe room. Room was spacious. It had a bath tub.
Now talking about cleanliness. The room was not clean when i got in. There were finger nails on carpet. Towels were not so clean and had a weird smell. Even after changing the towels they continued to have a weird smell. Fortunately one of the 2/3 towels wouldn't smell and i used only them. Bath robes were used and extremely dirty and smelly. It was a horror to think how can housekeeping keep such bath robes for someone else to use. It was the biggest let down of the complete stay for me. Though after changing all these, the room was maintained and kept clean.
Holiday inn chains offer handy which is really useful. I could make international calls to USA, India, korea. It has good Internet. WiFi was good. TV offers channels from various countries.
There was a computer with Internet available if any printing or office work was required.
Gym and pool is available here. I did not get time to visit both the places.
The lifts here are quite an attraction. Quite fun.
Staff was friendly and helpful.

T
4 years ago

Quite a good location in the middle of the city, i...

Quite a good location in the middle of the city, in front bus connections to CBD area.

Check in was smooth. Late checkout granted on request.

Twice a month on Wednesdays evening reception for IHG Rewards members.

While building is old, rooms renovated. Good panoramic views from high floors. Choice of pillows. Tea and coffee making facilities. In room safe, fitting also bigger laptop. Welcome fruit amenities.

Free to use local mobile phone.

Green programme, IHG Green Engage.

M
4 years ago

Holiday inn is one of the best known family of hot...

Holiday inn is one of the best known family of hotel brands in the world. The experience, the quality, the service, the spirit etc, etc it s all begins here. With over 2000 hotels on six continents of the world, Holiday Inn has spent the last seventy years welcoming people to a world of comfort, excellence service, quality accommodation and memorable experience.

Z
4 years ago

I went to the massage place at the hotel.

I went to the massage place at the hotel.
Walk thru hotel lobby, keep to your right. Go thru the glass door and turn left.
The shop is just behind the escalator. It does pedi and mani. Massage services are provided as well
I will go there for my upper body massages. The masseur is really good. Fully recommended. The lady owner is so friendly.

P
4 years ago

I was there attending the wedding dinner of my fri...

I was there attending the wedding dinner of my friend's son. The service of staff was courteous and prompt, the food was delicious, and the location is in a relatively central part of Singapore. Overall good experience.

L
4 years ago

The buffet spread is average, not worth if paying ...

The buffet spread is average, not worth if paying the full price; we have a 50% off from booking through the app -- eatigo. Can give this a miss, but I would like to commend the staffs who are polite and cheery, thumbs up

B
4 years ago

We stayed on an upper floor with club access. Happ...

We stayed on an upper floor with club access. Happy hour was from 6 to 8pm. Food and drink choices were quite limited. There wasn t afternoon tea time neither. Not worth the extra cost. Breakfast selection on the main Cafe was excellent though. Room itself was a good size but we just can t stand the mouldy smell, not sure it s the carpet or the AC. Service was spotty. We were here golfing and needed to carry our golf clubs in and out of the storage and hotel everyday. Some were very helpful but some staffs tried to avoid eye contacts and not helping. Chances are we may not stay here on our next visit.

G
4 years ago

Had a very had experience.The hotel must be experi...

Had a very had experience.The hotel must be experiencing losses so they decided to cover it from guest.
There were three people from our group who used tea cattle for coffee and the hotel has charge SGD 52 from each of them.
When we asked the manager for reason,she was too rude.
Please do not try this hotel.

A
4 years ago

Nice place. My experience was good except the brea...

Nice place. My experience was good except the breakfast buffet. I wanted to change the rate of my room such that it includes breakfast and I was told that it's done...However when I landed in the restaurant it was not communicated to them, the person who told me it's done was not available on the reception and it took a good 15 minutes,. Only to say that you can have breakfast and sort this when you check out

T
4 years ago

Good location. Close to many of the top places to ...

Good location. Close to many of the top places to be visited. Great ambience within; fantastic lobby. Rooms with almost all facilities necessary for a traveller. I make a special mention about the handy mobile provided which helps in calling up your home or friends in city without any extra charges.

P
4 years ago

Visited Atrium for the buffet dinner. Spread is go...

Visited Atrium for the buffet dinner. Spread is good, with plenty of seafood such as lobsters, local dishes and Western delights. Service was very fast and attentive. Slightly overpriced but if you are visiting using discount, it is definitely worth a visit!

w
4 years ago

I had expected more for this price

I had expected more for this price

Staff were super friendly and a good service. Late check out was no problem

Small room that could use some maintenance. The bathroom was not very nice. Holiday Inn just bought an old hotel. I think it was the Glass Hotel before.

Just changed the reception to green colour and no updates of the rooms

The restaurant. 80 Dollars for a spaghetti Meat sauce and a small chocolate cake plus tea. I was chocked, the most expensive spaghetti I have ever had.

D
4 years ago

Great hotel....

Great hotel....
Handy(phn device) provided by hotel to make international calls is superb. If you are indian, food is not good at all.

N
4 years ago

Went there for a wedding lunch. When passing by lo...

Went there for a wedding lunch. When passing by lobby, it looked really spacious with seats around for the guests. The lift and the concierge are easy to find. There are drop-off/pick-up point at the main entrance. Nearby around has public transport.

The 9-course wedding lunch serve really delicious meals. The ee-fu noodles, the spinach with sorta beancurd skin fishcake and abalone, and the roasted chicken, were really impressing.

The noodles were springy and tasty. The beancurd skin fishcake was well-seasoned, and the spinach was firm and not mushy. The roasted rose chicken(if i am not wrong) - could really taste the rose flavour, the flesh was juicy and the skin was crispy.

Will be back there for a stay-cay when i am more available.

A
4 years ago

Went here for my school's graduation night in late...

Went here for my school's graduation night in late November 2019.
The Holiday Inn was under immense external renovation and was relatively difficult to access, even by private bus. Ambience was pleasant, although rather dimly-lit, which may or may not be common to hotels. Lifts to the venue were relatively nice and numerous in number.
Ballroom was adequately spacious with excellent and dedicated serving staff, despite the rowdy crowd of 16-year olds.
Managers were present and also many in number, and were mostly nice.
I did not have any experience with the accommodation, so this review may not apply to most visitors of the Holiday Inn.
Only thing to improve would be the accessibility and friendliness of the location, which may be difficult.
Hope this helps event planners interested in using this Holiday Inn as a venue for your celebration/congregation.

Holiday Inn Singapore Atrium

Holiday Inn Singapore Atrium

4.2