3 years ago
One star is tooooo much! If I could have given a ...
One star is tooooo much! If I could have given a Zero I would have. After sitting on the interstate for 5 hours because of a 5 car pile up, my minor son and myself were thrilled to finally arrive at our hotel at 2 am. As we pulled in we were a little intimidated by the characters sitting around the front entrance, which I thought was a little strange, considering it was 2 am and quite chilly. As I went to check in I was told my credit cards were not an acceptable form of payment. (My Paypal credit card was one of them). I explained I had stayed before using the same cards and was then told it was because they were not physically backed by someone like Chase! Hmmmm, last time I checked Paypal was more secure than a lot of the banks! I then asked to speak to a manager but was told no one was available and he couldn't provide a number either. The front desk clerk offered no solution besides saying that's their policy, offering to send us some where else and directing me to call back tomorrow. I cannot tell you how many Holiday Inns I, or my family, have stayed at in my life but after this attempt I can assure you we won't again. After a slight panic, I went on Expedia found two local wonderful hotels in Orange city that both said they'd be more than happy to accommodate us. Not only did we get checked in immediately at the new hotel (with the same rejected credit card) we saved $49.00 a night for the EXACT same accommodations. Hmm.. 3 nights X $49.00 = $147 (or) 1 night at a rude over priced Holiday Inn.