Hold You

Hold You

Verified
5.0 5 Reviews
Haven't used Hold You yet?
Ask Trustburn

Questions about Hold You

Based on 5 reviews, listing data and website checks · updated 2 days ago

What is Hold You?

HoldYou is an online psychological assistance platform created in Ukraine in 2020, designed to help people find verified psychologists for individual, family, teenage, and crisis requests. The service has conducted over 9,000 consultations for more than 4,300 clients, offering access to 82 psychologists across 16 specializations. Users can register on the website or mobile app, select a specialist by specialization and reviews, and schedule a video call within a personal account.

What are the pricing options and discounts available?

The initial cost for a single individual session on HoldYou starts from 700 UAH. The platform also offers a primary diagnosis service for 350 UAH, which helps users choose the right specialist before booking a full consultation. Additionally, clients can save up to 15% on the price by paying for multiple sessions in advance, such as a weekly or monthly subscription.

How does the booking and consultation process work?

Booking a session involves three main steps: first, users select a psychologist from the list of 82 available specialists; second, they choose a convenient date and time directly on the specialist's page, including an option for the nearest available slot; third, the online meeting takes place via a secure channel within the user's personal account on the website.

What specific therapeutic methods and services are offered?

The platform offers a variety of therapeutic approaches, including Gestalt therapy, art therapy, psychodynamic approach, and case therapy. Specific services include crisis psychology, cognitive-behavioral therapy (CBT), and sexology for intimate and sexual questions. There is also a dedicated group therapy option for individuals working on addiction and codependency with a group of people facing similar challenges.

How does the platform handle changes in therapist selection?

Clients can easily switch to a different psychologist if the current one does not suit them, without causing additional stress. The service provides live human support to answer questions and assist with difficult choices, rather than relying on automated bots. This flexibility ensures that users feel comfortable exploring different specialists until they find the right fit.

What measures are taken to ensure confidentiality and security?

The platform emphasizes a high level of confidentiality and security for all online interactions. Video calls are conducted through a protected channel where no recording of the conversation is kept. This ensures that personal information and the content of the therapy sessions remain private and secure for the client.

How has the platform evolved recently?

The platform's team has grown four times in the last year by restructuring its operational model. This change allows clients to receive answers to their inquiries within minutes instead of days. The goal is to make the process of finding and connecting with a psychologist as efficient and responsive as possible.

What are the qualifications and experience requirements for the psychologists?

The platform currently operates with a team of 82 psychologists who have a minimum of two years of private practice experience. Younger specialists work exclusively under supervision to ensure quality. All professionals undergo interviews and testing to confirm their professional knowledge before being listed on the platform.

Who is the target audience and where is the service available?

The platform serves clients in Ukraine and those living abroad, making it accessible for people who have moved to other countries. The online format allows users to receive psychological help regardless of their physical location, as long as they have internet access and a device capable of video calls.

What common mental health issues can be addressed?

The platform is suitable for individuals seeking help with depression, panic attacks, and psychosomatic issues. It also addresses family conflicts, eating disorders, and toxic relationships. The diverse range of specializations ensures that users can find a therapist who matches their specific mental health needs.

What is the current rating and what do recent reviews say?

The platform has a 5 out of 5 rating from 5 reviews on Trustburn, with all reviews being 5-star ratings. Recent feedback from April and July 2026 highlights the professionalism, attention, and supportive nature of the specialists. Users appreciate the ability to find a suitable therapist quickly and the convenience of online consultations.

What tools are available to help users choose a psychologist?

The platform's website and mobile app allow users to sort psychologists by various criteria to find the best match. A built-in test can assist users who find it difficult to make a choice independently. This feature helps streamline the selection process and ensures users feel confident in their decision.

What features are available within the user account?

The platform provides a secure personal account for all online meetings, allowing users to manage their appointments and notifications. Users can also reschedule or cancel consultations if their plans change. This flexibility is integrated directly into the user interface for ease of use.

How can users contact the platform for support?

The platform is accessible via Telegram, Viber, and WhatsApp for direct communication with support. Contact information includes the email address [email protected] and the phone number +380 97 497 09 10. These channels allow users to reach out for assistance or inquiries outside the main website interface.

What is the official website of Hold You?

The official website of Hold You is holdyou.net.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Виталий Баханов
Reviews 3

Переїзд до іншої країни дався непросто, тому вирішив звернутися до психолога. Через HoldYou доволі швидко знайшов спеціаліста, який мені підійшов для онлайн-консультацій.

silvch77
Reviews 1

Хочу выразить огромную благодарность психологу Дмитро Костякову! Благодаря ему мне удалось наладить отношения в семье, моя низкая самооценка и тревожность не давали мне почувствовать любовь к себе. Я постоянно искала ответы на свои вопросы и именно благодаря Hold you я в удобном для себя формате онлайн смогла получить квалифицированную психологическую помощь! Как по мне совершенно за небольшую ценупотому как, мой новый взгляд на мир после сессий бесценен! Я счастлива что вас нашла) Желаю процветания Hold you и как можно больше благодарных клиентов жизнь которых станет лучше как это произошло со мной)

nanababich
Reviews 1

Шукала сервіс для підбору психолога без відчуття «лотереї» — і саме це отримала в HoldYou. Тут не тисячі випадкових анкет, а відібрані спеціалісти, де зрозуміло їх освіту, підхід і досвід. Дуже зручно, що можна обирати не тільки за темою запиту, а й за методом терапії. Плюс — є можливість змінити психолога, якщо не підійшов, без зайвого стресу. Окремо відзначу підтримку: реально відповідають живі люди, а не боти, і допомагають, якщо є питання або складно обрати. Сервіс підійде тим, хто хоче нормальну, доказову терапію без езотерики і «інфоциганства». З мінусів — іноді популярні спеціалісти мають щільний графік, але це скоріше показник якості. Загалом — відчувається як системний сервіс підтримки, а не просто каталог психологів

Questions & Answers

No questions yet — be the first to ask.

News & Press

No news yet. This is where the business shares its own updates and press.

Photos

No photos yet. Photos shared by reviewers will show up here.

Widgets

Boost your business trust by displaying widget on your website — its a simple way to convert your visitors into customers.

Embed code

<script src="https://trustburn.com/widgets/index.js"></script>
<div class="trustburn-widget" data-trustburn-protocol="https:" data-trustburn-domain="trustburn.com" data-trustburn-widget="score" data-company-path="holdyou-net" data-lang="en"></div>
More widgets

About Hold You

Консультація з перевіреним психологом, коли вам зручно