I recently purchased an insurance policy through t...
I recently purchased an insurance policy through this company's website. The website was user-friendly and easy to navigate, which made the process smoother. However, I found the customer service to be lacking in responsiveness 😕. It took a while to get a response to my inquiries, and I had to follow up multiple times before receiving a satisfactory answer. On the other hand, the policy options were comprehensive, and the prices were competitive. Overall, I would rate my experience as average. The website was efficient, but the customer service could use some improvement.