3 years ago
I skied there yesterday with my girlfriend. Parkin...
I skied there yesterday with my girlfriend. Parking spots are so far away from the hills so there is a shuttle tractor, bunch of people jump in the tractor trailer and are dropped off to the ski resort from the parking spots, it was weird and unexpected. We are beginner/intermediate skiers, wanted to start with the beginner hills to see the conditions of the snow. Their beginner hills are too steep for beginners and addition to that they are still using a rope with handle system to climb the hills which is very outdated system compared to the carpet. If you haven't used this sort of system before you most likely fall at some point. And when you do that do not expect a friendly, professional reaction from the employees there, instead they question you with a judgemental manner. My girlfriend and I were literally asked if we knew what we were doing and ever skied before. No, I did not know what I was doing as it was my first time using your outdated system with no help. That was so discouraging and unprofessional approach. It is a beginner hill, and you are expecting us to be magically perfect on our every step. You can have a perfect resort, flawless facilities (in fact you don't ) but if you don't have professional teams/employees you deserve nothing but a zero. It was my first and last time to visit Hockley Valley.