HighLite

HighLite is a business-to-business retailer specializing in branded printing, barcode, imaging, and office supplies. The company identifies itself as a women-owned, minority-owned small business that is Section 889 compliant. They source products directly from manufacturers to ensure authenticity and reliability for organizations like hospitals, schools, and government agencies.

The website states that all products are 100% genuine, brand new, and sourced directly from authorized distributors and manufacturers. They explicitly promise never to sell refurbished, remanufactured, open-box, or counterfeit items. Every product carries the original manufacturer's warranty, which customers must contact the maker directly to claim if defective.

Orders can be placed online only at highlite.online to ensure accurate processing and immediate confirmation. There is no minimum order requirement, allowing customers to buy a single unit or large quantities. Volume discounts are automatically applied at checkout based on the quantity purchased.

HighLite ships to all 50 US states but excludes PO Boxes, APO/FPO addresses, and international destinations. They use UPS and FedEx carriers depending on the destination and selected shipping method. Most orders are shipped the same day and arrive within 1–3 business days.

Payment is accepted via credit and debit cards only, processed securely through Stripe at checkout. The company does not accept checks, wire transfers, ACH, or purchase orders at this time. All orders must be placed online rather than by phone or email.

Customers can request a custom quote for large quantity orders by clicking 'Request Bulk Quote' on any product page. The team reviews these requests and responds with a custom quote. This feature is available for complex orders that require special assistance.

The 30-day return window begins on the delivery date, and requests made after this period are not accepted. Items must be unused, unopened, and in original packaging to qualify for a full return. Opened items may still be accepted if they remain in resellable condition upon inspection.

A restocking fee is assessed for all accepted returns based on the item's condition after inspection. Unused, unopened items incur a standard fee, while opened items may have a different fee. Items with missing components or damaged packaging face higher fees or may be declined entirely.

Damaged items must be reported within 48 hours of delivery by contacting [email protected] with the order number and photos. The company will review the case and provide return instructions. A restocking fee may still apply depending on the condition of the damaged item.

The company carries a wide selection of trusted brands including TROY, Avery, Xerox, Lexmark, Zebra, HP, Brother, Epson, Kyocera, Canon, Ricoh, Dell, Lenovo, Toshiba, and more. Customers can search by product name, brand, OEM number, HighLite SKU, or category using the search bar.

HighLite offers quantity discounts, industry-specific pricing, and a subscribe-and-save option for recurring business needs. The website highlights these features as part of their commitment to competitive pricing and exceptional service for organizations.

The company was founded with a commitment to giving businesses direct access to genuine, brand-new technology products. They built their model around sourcing directly from manufacturers to avoid the issues found in crowded marketplaces with gray-market inventory.

According to the website, HighLite serves healthcare, schools, universities, government agencies, corporate offices, warehouses, and small businesses. They aim to become the most trusted source for genuine printing, barcode, and business technology supplies in the United States.

The official website of HighLite is highlite.online.

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