Mori

Mori is a software service that functions as a relationship memory tool designed to complement existing customer relationship management (CRM) systems. It extracts and stores informal context such as referral history, notes, and confidence levels from emails users forward or copy. The service is aimed at agents, brokers, founders, and others whose businesses rely on referrals. It operates only on user-forwarded emails without accessing the full inbox or requiring OAuth permissions. Mori pairs with a user's CRM rather than replacing it, providing drafted replies when it has relevant contact information and flagging gaps when it does not.

The service is specifically built for agents, brokers, founders, and anyone whose business runs on referrals. It keeps informal context like the contractor you refer twice a year or the inspector who flagged a problem. Mori remembers these relationships and keeps them within reach so the right person is always one prompt away. It focuses on the years between transactions where pipeline data often fails to capture critical details.

Mori operates with a strict privacy model where it sees only the emails you forward or CC. There is no inbox scanning, no OAuth, and no access to your mailbox required. The extracted data is stored in a private graph that is yours alone. Mori never merges, shares, or uses this data to train models, ensuring your relationship graph remains secure and personal.

The service uses a confidence-tiered system where every answer is explicitly confidence-rated. When Mori has the right contact, you receive a draft reply; when it does not, it flags the gap instead of guessing. There are no confident guesses or made-up names in the output. This ensures users only get relevant information based on the actual context extracted from their forwarded emails.

Mori provides a feature where it can be accessed directly from external AI tools like Claude Desktop, Cursor, or through MCP integration. This allows users to skip the inbox entirely and ask Mori straight from their preferred AI interface. The service continues to extract contact, context, and relationship data even when accessed outside the traditional email forwarding workflow.

The service offers a 14-day free trial with no credit card required to test the functionality. Users can start immediately without any upfront costs or long-term commitments. The trial period allows potential customers to evaluate how well the relationship memory tool complements their existing CRM systems before deciding to continue.

Mori pairs with a user's CRM rather than replacing it, acting as a complementary tool. It tracks informal context that CRMs often miss, such as the contractor you refer twice a year or the inspector who flagged a problem. The system integrates seamlessly to provide drafted replies and flag gaps without disrupting existing workflows.

The service extracts specific details like referral history, notes, and confidence levels from forwarded emails. It identifies vendors, clients, or contacts mentioned in the text and stores the informal context associated with them. This includes information like how many times a contractor was referred and the last date a positive interaction occurred.

A concrete example from the website shows a draft reply for Mike Rodriguez, an HVAC vendor from Bayside Heating & Air. The system noted that Mike was referred 7 times with the last positive interaction occurring 3 months ago. This demonstrates how Mori uses extracted data to generate context-aware responses for users.

The service is designed to work inside the email users already send, requiring no new habits or complex setups. Users simply forward an email or CC Mori on a thread, and the rest is handled automatically. This simplicity ensures that the tool fits naturally into existing communication patterns without significant training.

The official website of Mori is heymori.ai.

Mori has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.