HESC (Hertz Europe Service Centre) Review

You can't trust this company.

I had a confirmed booking for 163,29 in Barcelona and when I came to the check in desk I was told I can't have the car for that price and been offered to pay over 245.

I'm a frequent traveler and it is the first time something similar happened to me. When you in the airport at 10:00pm after a long flight with a small child you don't have many choices and we had to pay it.

Hertz Cooperation mit Eurowings




Helmut Hoffmeister

Hertz the robbers be aware of giving them your bank card number because they then rob your account

gold 5 customer, for many years, I have been overwhelmed by hertz customer service in France. last minute cancellation, customer support not responding, not keeping the promise to call back.
Gone are the days when perfect customer service was managed from Ireland you far away

Nice company to work for, they have an on site canteen and gym.

35 euro charge for having our own car insurance, plus other misc "administration" fees which made thier seemingly cheap price much more expensive. Used to travel Hertz for work and it was always a pain

Great place to work nice manager and friendly area good family/work balance

I m working here for 5 years in a very noce atmosphear

Rented a car from Hertz in France. I sustained a small scratch on the rear bumper and was charged a whopping 525 euros which was just debited from my card without notifying me of the extortionate cost of repair. Bewarned.

Good facilities, well equiped and employee-friendly. Also, loved the cantine and the food selection.

Beware of Hertz! Cash down after damage "expenses flat-rate" in the amount of 68 euros from - do not pay or, if necessary, display. Best not to rent from Hertz, then something does not happen.

Terrible company. The parent company of Firefly car Rental. Do not under any circumstances hire a vehicle from this company. Terrible service. They engage in fraudulent and criminal business practises and when you contact them about your experience they have zero interest. Never again . there are to many good companies out there to ever have anything to do with this one again. I had to rate them 1 star but hey in fact deserve none.

Lots of extra charges never mentioned at the time of booking