I recently had a great experience with an airport ...
I recently had a great experience with an airport in Cyprus. The facilities were clean and well-maintained. The staff was professional and courteous. I would highly recommend it to others.
I recently had a great experience with an airport in Cyprus. The facilities were clean and well-maintained. The staff was professional and courteous. I would highly recommend it to others.
😊 I had a wonderful time at Hermes airports ltd. The customer service was excellent, and the facilities were clean and modern. My overall experience was great!
The service provided by Hermes airports ltd is average. The staff is friendly and helpful. However, I found the waiting time at the security check quite long. Overall, it was an okay experience.
👍 I had an excellent time at Hermes airports ltd. The facilities were top-notch and the staff was very friendly and helpful. I would definitely visit again!
The airport I visited was impressive. The service was efficient and the staff was professional. I would recommend it to anyone traveling to Cyprus.
I recently flew with Hermes airports ltd, and I must say it was a delightful experience. The airport was well-organized, and the staff was very helpful. Highly recommended!
Everything about my experience with Hermes airports ltd was amazing. The staff was friendly and attentive, and the facilities were well-maintained. Definitely one of the best airports I have been to!
The airport staff was very helpful and kind throughout my travel. I really appreciate their assistance. It made my journey much smoother and enjoyable. Thank you!
👌 I had a fantastic experience at Hermes airports ltd. The facilities were amazing, and the staff was very friendly. I would definitely recommend it to everyone!
I flew from Larnaca airport and had a really smooth experience. The check-in process was quick and efficient. The staff was helpful and the facilities were clean and comfortable.
The airport I visited in Cyprus was quite good. The facilities were clean and comfortable. The staff was helpful and there were no major issues during my journey.
Hermes Airports Ltd: A Comprehensive Guide to Cyprus' Premier Airport Management Company
Hermes Airports Ltd is a leading airport management company that operates two of the most important airports in Cyprus - Larnaka International Airport and Pafos International Airport. The company has been entrusted with the responsibility of managing and controlling these airports under a 25-year BOT (Build-Operate-Transfer) concession agreement with the Republic of Cyprus.
With its headquarters located in Larnaka, Hermes Airports Ltd has been providing world-class airport services to millions of passengers every year since its inception. The company's commitment to excellence, innovation, and sustainability has made it one of the most respected names in the aviation industry.
In this article, we will take an in-depth look at Hermes Airports Ltd - its history, operations, services offered, achievements, and future plans. We will also explore how this premier airport management company is contributing to the growth and development of Cyprus' tourism industry.
History
Hermes Airports Ltd was established in 2006 as a joint venture between Bouygues Batiment International (BBI), Egis Projects SA (Egis), and Hellenic Mining Co. Ltd (HM). The consortium was awarded a 25-year BOT concession agreement by the Republic of Cyprus for the management and operation of Larnaka International Airport and Pafos International Airport.
Since then, Hermes Airports Ltd has invested heavily in upgrading both airports' infrastructure facilities while ensuring that they meet international standards for safety, security, efficiency, comfortability while providing excellent customer service experience.
Operations
As mentioned earlier on this article Hermes airports ltd manages two major international airports; Larnaka International Airport which is located on the southeastern coast near Larnaca city center serving over 8 million passengers annually from over 100 destinations worldwide. On another hand Pafos international airport which serves over three million passengers annually from over 40 destinations worldwide.
Hermes Airports Ltd's operations are guided by its core values of safety, security, sustainability, innovation, and customer service. The company has implemented various measures to ensure that passengers have a seamless travel experience from the moment they arrive at the airport until they board their flights.
Services Offered
Hermes Airports Ltd offers a wide range of services to passengers and airlines alike. These include:
1. Passenger Services: Hermes Airports Ltd provides a range of passenger services such as check-in counters, baggage handling facilities, immigration and customs clearance facilities, VIP lounges for premium passengers among others.
2. Retail and Food & Beverage Services: The company operates several retail outlets selling duty-free goods such as perfumes, cosmetics, electronics among others. It also has several food & beverage outlets offering local and international cuisine.
3. Cargo Services: Hermes Airports Ltd provides cargo handling services for airlines operating at Larnaka International Airport and Pafos International Airport.
4. Aircraft Ground Handling Services: The company offers aircraft ground handling services such as fueling operations, aircraft cleaning services among others to airlines operating at both airports.
Achievements
Over the years since its inception in 2006 Hermes airports ltd has achieved numerous milestones in terms of infrastructure development projects which have been completed on time while ensuring that all safety standards are met or exceeded; this includes;
1) In 2009-2010 - Construction of new terminal buildings at both Larnaka International Airport (LCA) & Pafos International Airport (PFO).
2) In 2017 - Completion of runway rehabilitation works at Larnaka International Airport (LCA).
3) In 2020 - Completion of new fire station building construction project at Pafos international airport (PFO).
Future Plans
Hermes airports ltd is committed to continuously improving its operations while ensuring that it meets the needs of its customers and stakeholders. The company has several future plans that include;
1) Expansion of the existing terminal buildings at both Larnaka International Airport (LCA) & Pafos International Airport (PFO).
2) Construction of a new cargo terminal building at Larnaka International Airport (LCA).
3) Implementation of new technologies such as biometric identification systems, self-check-in kiosks among others to enhance passenger experience.
Conclusion
Hermes Airports Ltd is a premier airport management company that has been providing world-class services to millions of passengers every year since its inception in 2006. The company's commitment to excellence, innovation, and sustainability has made it one of the most respected names in the aviation industry.
With its focus on safety, security, customer service experience and infrastructure development projects Hermes airports ltd is poised for continued growth while contributing significantly to Cyprus' tourism industry.