4 years ago
My husband and I were attended by Norma Lorenzo an...
My husband and I were attended by Norma Lorenzo and Charly Paz.
Before starting the process it seemed that they were going to offer us excellent service.
They charged us $ 3,000 for a procedure they never performed. When we called them to tell us what they had said they responded that this was the cost of the initial consultation and a couple of calls they had made without being effective.
We have written weekly emails for more than 2 months requesting the continuity of the services that started and have not been communicated so far.
Fortunately after 2 months we received a call from Charly Paz, with the bad luck that the call was not for us but for another client who had the same name and by mistake he called us.
Charly Paz realized that her call was wrong and said she would respond that same week to the emails we had sent repeatedly from previous months.
A month has passed since that wrong call and we haven't received your answer yet.
Before you choose a lawyer to represent you, read the reviews and make sure you receive good service and not waste your time and money with irresponsible and incompetent lawyers.
They forget that we are the ones who pay and we are the customers!
Our money is worth it, they are not working for anyone for free.
These lawyers are not the only ones who speak Spanish.
In conclusion: We consider a lousy service.
We get another lawyer who also speaks Spanish and we are working with our case satisfactorily.
ENGLISH:
My husband and I were served by Norma Lorenzo and Charly Paz.
Before starting the process seemed to they were going to offer us excellent service.
We were charged $ 3,000 US dollars for a procedure they never did. When we called them to ask what had gone ahead, they responded that the $ 3,000 US dollars was the cost of the initial consultation and a couple of calls that were made without being effective.
After that we have written emails weekly for more than two months requesting the continuity of services that were started and have not been reported so far.
Fortunately after 2 months of sending emails we received a call from Charly Paz, with the bad luck that the call was not for us, but to other customers who had the same name and he mistakenly call us.
Charly Paz realized that his call was wrong and said it would respond that week to the email we had sent repeatedly from previous months.
A month passed already since that wrong call and has not received a response yet.
Before you choose a lawyer to represent you, read the reviews and make sure you get a good service and not waste your time and money with irresponsible and incompetent lawyers.
They are forgetting that we are who pay, and we are the customers!
Our money has value; they are not working for free for anyone.
These lawyers are not the only ones who speak Spanish.
In conclusion: We consider a lousy service.
We got another lawyer who also speaks Spanish and are working with our case successfully.