Henderson Adam LLC Reviews

This company took over the management of a home I sold in July of 2019. Nearly a year later, I still continue to receive statements demanding payment for the HOA dues. I have called no less than 5 times, each time promising me that they will update their records and resolve this issue, but to no avail. They use the excuse that they "recently" took over this neighborhood from the previous company which, admittedly, was terribly sloppy. But it has been nearly a year now and I have supplied them with the new owners information multiple times with no resolution. I'm tremendously thankful I sold the house before they took over, based on the way they have handled this situation. But if they continue to harass me with collection attempts, I will be forced to take further action. Furthermore, the woman I spoke with today, Jacqueline, was rude and unhelpful, forcing me to further escalate my grievance.

These jack wagons won't open up are pool when every neighborhood pool by us is open.Too lazy.Eventually this community of moondance is going to fire them and hire a new HOA that looks out for us.They won't respond when you call them.

They were quick to respond when we had an emergency issue with our utilities even during covid-19. Very responsive and respectful. These guys make a difference!

Hi Jennifer and SMIA Board,

Please accept my apologies for not sending this to you sooner.

I want to thank you for responding and taking care of the sewer problem outside my home.
Of course, I knew there was a delay in getting it taken care of because of the need to get the line blue staked and verified by Abacus where the problem was.

Your promptness in responding to the situation gave me confidence it would be taken care of. A few days of inconvenience is nothing compared to the tragedies going on in other parts of the world!

Abacus Plumbing was very accommodating and took care of it in a very timely manner.
Please tell them thank you again too.

You are all to be commended for what you do for our little community.
You Are The Best!!

Sincerely,

Teresa Webb
Sent via mobile mail

Too bad, so sad! Can only rate this company 1 star. However, their rating should be in the minus category. Every month I pay by credit card with their contacted company, MutualPay Property, which includes a small service charge for using a credit card. Well, today, I received a delinquency notice threatening me if I don't pay. Legal action, foreclosure action, etc, etc. What a bunch of doughnut holes. I have my credit card statement in front of me showing that on the 1st of every month, the dues were paid. Can't even get a callback. Even the phone number on that letter is not in service. Dweebs!!!!!!!!!!!!!!!!!!

The worst HOA ever, nothing else but rude customer sevices

This management company should just give up. Absolutely the worst customer service. Very rude operator and HOA manager will never respond to emails or phone calls.

Lack of professionalism. Ignores American with disabilities act. Owner does not supervise managers. Managers know very little and ignore wealth if information from long term home owners.

They never answer their phone or return calls. Only one person in charge of a huge property - if that person is not available then no one will be able to help you.