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If a customer brings in a laptop with a cracked screen and water damage, can your platform track multiple distinct repair tasks for that single device?

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About HelpOS

HelpOS is a software platform designed for technical service and repair shops, focused on managing service orders. It provides tools for creating and tracking work orders with items, photos, and status history, as well as catalogs of equipment, brands, models, services, and parts. The platform also includes team and access management, multi-store support with isolated data, and a complete customer history view. Upcoming features announced include integrated WhatsApp communication, online quotation approval and billing via Pix and credit card, artificial intelligence tools for diagnostics and responses, and a whitelabel client portal.