I have worked with Helping Hand many times for needs ranging from helping me purchase PC to setting up a server in my office. No matter what the situation was they handled it very professionally and kept me informed as to the status of what they were working on. They are genuinely a pleasure to work with and I will continue to use them into the future.
Helping Hand's staff is the best! Their attention and responsiveness to our work needs is wonderful. They are prompt and courteous to our staff and IBVM Sisters' requests. Thanks, Dave and team!
As for IT service you can't find much better! They can meet the needs of large and small customers and have some of the most reasonable rates / prices you with shop. Working with Jake is a pleasure, he's satisfaction oriented professional. Helping Hands makes you feel like you've received a technology hug.
There is still a place where people respond with customer service. It is a place where representatives will look into what you need for your business and then bend over backwards to customize solutions for your growth. There are no kids in name tags and Polo shirts trying to convince you that the newest things on the shelf that came in this morning is exactly what you are looking for. Instead they help you select and design what you need for growth. If you want to be the smartest person in the room, find the closest big box store. If you want to surround yourself with professions that know their business and can actually teach you something, call Helping Hand.
Just got finished a remote tech support session with Justin. I am very very satisfied with the quality of the tech support team at Helping Hand IT! I also just had them complete a tune up on my personal laptop and they were able to help me with a configuration problem I was having with ACT. These folks are good!
Helping Hand IT Services is awesome! They are very helpful & their prices are more than fair. Their Support people are very knowledgeable & are able to help with any questions or issues. So happy they are local! Great work.
If you are looking for a professional IT company in the greater Fox Valley Region, look no further! Dave and his staff have that rare quality of being able to sit down with you and *listen* to your needs. Then they will put together a comprehensive affordable program tailor made just for you and your growing business...
I have worked with Helping Hand For both my business and personal computer and networking needs. What a great company to work with!! They are thorough, nice, professional and actually did what was best for me rather than what was going to make them the most money. You guys are wonderful! Thank you for everything and keep up the great work!
Even though I am a very small business, Helping Hand IT provides me with great service, as if I was a big business, but tailored to my particular needs. They are quick to respond to my urgent pleas for help, and they always follow-up to ensure their assistance solved my issue, plus they offer ideas for me to consider, but without any pressure. Helping Hand IT has the expertise, offers excellent customer service, and demonstrates the integrity every business needs.
Helping Hands is truly a dream come true. They have such great employees from the Owner David to all his staff. Thank you all and I will see you soon.
David, it is a true technology hug as another one of your clients said in his review.
Joanie Boldan
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