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Can the omnichannel inbox integrate with your existing CRM system to pull up customer history when a ticket is opened?
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About HelpDeskCentre
HelpDeskCentre provides a cloud-based support platform designed for enterprise use, offering a customisable panel for managing client service operations. The platform includes features such as intelligent ticket routing, an omnichannel inbox that consolidates email, chat, phone, and social queries, and white-label branding options. It is positioned for corporations handling complex client relationships and includes enterprise-grade security with SOC 2 Type II compliance and ISO 27001-certified hosting. The company markets its services to enterprise clients across the ANZ and APAC regions.
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- helpdeskcentre.com
