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How does the system manage a customer timeline when messages come from both WhatsApp and email?
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About Helmr
Helmr is a chat-first customer relationship management (CRM) platform designed for sellers. It captures conversations from channels such as WhatsApp, Instagram, and email and organizes them into customer records that include messages, notes, orders, files, and follow-ups. The software allows teams to track simple orders, monitor customer timelines, and manage scheduled actions such as delivery confirmations and payment requests. It also provides a unified inbox and a task queue that highlights overdue, current, and upcoming follow-ups to help teams keep customer commitments visible.
- Website
- helmr.online
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- Computer software
