Questions about Heliostrom
What is Heliostrom?
Heliostrom is a Chennai-based solar energy company providing rooftop and industrial solar solutions for homes, businesses, and industries across Tamil Nadu. They handle everything from site survey and system design to installation, subsidy support, and maintenance. The company has been operating since 2015 and has completed over 460 projects across the region.
What warranty and subsidy benefits do customers receive?
The company offers a 25-year panel warranty and claims to have a 5.0 Google rating based on over 50 reviews. They are government-registered eligible suppliers for the PM Surya Ghar subsidy, which can provide up to ₹78,000 direct credit to customers' bank accounts after installation.
Which areas and system sizes do they serve?
Heliostrom serves residential, commercial, and industrial clients across Tamil Nadu, including districts like Chennai, Coimbatore, Madurai, Salem, Trichy, Tirunelveli, Vellore, Erode, and Dindigul. They offer systems ranging from 3.5 kW for homes to MW-scale industrial plants.
How does the booking and installation process work?
The process begins with a site survey, followed by an instant solar quote. After installation, the company handles TANGEDCO net metering approvals and documentation. They claim to respond to every enquiry within 30 minutes during business hours.
What are the estimated costs and payback periods?
A 3.5 kW system costs around ₹2.35 to 2.45 Lakh before subsidy, dropping to ₹1,57,000–1,67,000 after the government subsidy. The company states a payback period of 3 to 4 years for such systems.
What technology and quality standards are used in their installations?
The company uses Tier-1 panels and ensures engineer sign-off on every job. They emphasize no compromise on wiring or structure, designing every system to last 25 years with real-time monitoring app capabilities.
What is the company's history and team structure?
Co-founders PonnalKeppan and Viveak established the company in 2015 with a focus on honest solar solutions. They grew from 100 installations in 2017 to over 460 projects by 2025, expanding from homes to factories in 2022.
How do they handle compliance and after-sales support?
The company handles TANGEDCO net metering support and claims to process subsidies faster, crediting them to bank accounts within 30 days of installation. They also offer after-sales support and AMC queries through the same contact channels.
Which customer segments are best suited for their solutions?
Heliostrom states that a 3.5 kW system is suitable for most 2–3 BHK homes, while commercial systems can cut business costs by 50–80%. Industrial solutions range from 50 kW to MW-scale systems with full EPC turnkey delivery.
How does the company ensure installation quality?
The company claims to have zero major failures over its decade of operation. They emphasize that a badly installed system is worse than no system at all, highlighting their focus on roof structure, cable routing, and earthing.
What certifications and growth strategies have they used?
Heliostrom is described as a trusted solar partner since 2015, with a focus on word-of-mouth growth rather than ads. They are MNRE & TEDA approved and government-registered for the PM Surya Ghar subsidy.
Where are their offices located and what is their reach?
The company operates from Chennai with branch offices in Dindigul, Trichy, and Tirunelveli. They claim to have saved over ₹8Cr in EB bills for their 460+ completed projects across Tamil Nadu.
What specific themes do multiple reviews highlight?
Some reviewers mention the company's ability to handle the entire process from site visit to TANGEDCO net metering. They also appreciate the 25-year warranty and the clarity provided regarding subsidy credits.
What is the official website of Heliostrom?
The official website of Heliostrom is heliostrom.com.
Does Heliostrom have reviews on Trustburn?
Heliostrom has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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About Heliostrom
Heliostrom is a Chennai-based solar energy company providing rooftop and industrial solar solutions for homes, businesses, and industries across Tamil Nadu. From site survey and system design to installation, subsidy support, and maintenance, we deliver end-to-end solar solutions tailored to your energy needs.
- Website
- heliostrom.com
- Phone
- +919551687608
- [email protected]
- Address
- TS-70, Thiru Vi Ka Industrial Estate,
- Categories
- Oil & energy
