Heil and Heil Insurance Agency Reviews

Great company to work with, they take care of everything and the people are the best.

Very informative group!!! Will assist you with your needs.

We have only had Heil and Heil for 1 year. We got a fantastic property manager named Peter R. and I can't enough good things about him and how great the staff is. Everyone there is very knowledgeable and friendly!

We are longtime customers and hold multiple policies. They are responsive and easy to work with, with competitive pricing. Have recommended to everyone!

We have been long-time clients and there is a reason. This agency is by far the best in Illinois! The experienced staff, especially Nels Benson & Rebecca Cline , have been there for many years. Their expertise and concern for their clients is obvious. Have recommended this agency to many associates, individuals and businesses-they are also very satisfied! Keep up the good work!

I have had insurance with Heil and Heil on my apartment buildings for more than ten years. Nels and his staff are always there for me...right from when I have questions they always answer quickly .When I have had to use my insurance my agent Nels is always there for me . I can ALWAYS count on Nels for helping me and being there for me in a variety of ways. thank you. Your the best.

Jessica Landers is the most helpful agent I've ever dealt with!! This company is outstanding and they explain everything in detail that you need to know! I was talked through all the aspects of coverage and I got great rates (much lower than my current) quoted for me. I'm so grateful to have found them and you should definitely get a quote and give Heil and Heil a try, they are the best!!

My renewal came due during the stay at home order. I dreaded trying to do this remotely. Amanda handled everything seamlessly, even when I didn t have the information she needed right at hand. She answered my questions and concerns quickly and thoroughly. What I thought would be difficult to do was not because of Amanda s knowledge and kindness.

We (Public Library) have had really positive interactions with Heil and Heil. I am a Library Director of a very small library, as such I do pretty much everything. I am not really knowledgeable about insurance beyond the basics. From the very first meeting, I have been treated with respect and helped along with reasons for why we did this,etc. I know my questions were (maybe still are!) basic but I have never felt that I shouldn't ask them. I am so happy to not need to worry about these issues. I know they research what it right for us and I am confident we are getting what we need, within our budget.

Extremely poor customer service! Waited on the phone for over 20 mins on the emergency line . When the operator finally answered she was extremely rude. I called back again as a technician never called me back and the same operator who didn t give me her name but says she is operator 9 changes her story and continues to be rude. Hey operator 9 we don t live in a third world country if someone gives you respect give it back to them. The way you were acting was absolutely pathetic and uncalled for.