Chris in instrument repairs is a huge asset to this area. I own an old (100+ years) Heckel Bassoon and am extremely particular about who I allow to work on it; I usually travel to Canada or Seattle for repairs I can't do myself. The other week I had a sticking key I couldn't fix before a show and took it to Chris. He fixed it quickly and easily. I then interrogated him about his process for taking off all the keys, cleaning and oiling the instrument. He was detailed in his answers and follows the same thorough procedures I do. He also was specific in his method for oiling the very old beautiful wood. So I felt comfortable having him do the full service instead of taking my instrument out of town. And I am so glad I did. He was extremely diligent and careful. This is the cleanest my bassoon has been and the wood is glossy beautiful. The best words to describe Chris are meticulous and caring. He knew he was working on a legacy instrument with a neurotic owner and did a fantastic job showing it respect and answering my million questions. Chris is an excellent woodwind repair technician and we are lucky to have someone of his skill in this area.
As a professional saxophonist, I highly recommend utilizing Heid Music for your instrumental repair needs. Over the years I have had my saxophones worked on by some of the best technicians in the country, and Chris Felts at Heid Music Appleton is a phenomenal repairman. I trust all my saxophones in his hands and I have always been deeply impressed by his work and artistry behind the bench. As a stellar saxophonist himself, Chris has a deep understanding of the needs of saxophonists and consistently delivers quality work that is second to none.
Like it's always been...awesome for me...now awesome for my kids.
Great place! Took lessons with Mike Iverson and he was great! Highly recommend.
Great service, great description of items and great customer service.
Fantastic place for musical instruments. The people are knowledgeable and so helpful. I travel 200 miles to get there, but the selection and service is worth it.
This is a very huge place covering several store fronts. It has great people some of which I used to work with at Henry's music. They are the go-to place for school band, pianos, and then of course the rock and roll department.
Great music store! Very helpful staff and nice music selection.
I found these guys by accident on Reverb. They sold me an amazing trombone that was even better than described. They packed a professionally and it was extremely well protected. They even threw in some swag like a water bottle and a t-shirt. If I ever find my way to Wisconsin, I would love to go visit their store because they are clearly some really awesome people. I love supporting small music businesses because they have really dropped off the map where I live.
Thank you to the amazing team at Heid Music in Appleton. The service, selection and product knowledge is exceptional! I am thrilled with my new instrument. Kevin did a fantastic job, thank you for your hard work. And as always thank you for making the gift of music possible.
