
Haven Wellness Collective - Counselling
Questions about Haven Wellness Collective - Counselling
What is Haven Wellness Collective - Counselling?
Haven Wellness Collective is a multidisciplinary team of registered clinical counsellors and a physiotherapist providing trauma-informed, collaborative, and integrative services in Vancouver and online. The practice was founded in 2023 and operates out of a private office space on West Broadway in Kitsilano, serving clients from Kitsilano, Arbutus Ridge, and Fairview neighborhoods. They offer both in-person and virtual sessions to support physical, mental, emotional, and relational health.
What are the specific counselling rates and payment options?
Counselling fees range from $150 to $170 for 50-minute individual sessions and $220 to $255 for 75-minute sessions, with couples/family sessions costing between $175 and $300. The practice offers a limited number of sliding scale spots at $100 to $110 for 50-minute individual sessions specifically for students and low-income clients. A $5.00 processing fee is added if payment is made by credit card, and accepted methods include cheque or e-transfers.
What are the cancellation policies for counselling and physiotherapy?
The practice requires 48 hours notice for cancellations or changes to appointments, with a 50% fee charged if less than 48 hours notice is given. For physiotherapy, at least 24 hours' notice is required for a cancellation at no charge, while late cancellations within 24 hours incur a 50% fee. A missed appointment or no-show results in the full fee being charged for both services.
Who are the registered professionals on the team?
The team includes registered clinical counsellors Amy Dreyer, Paula Villagómez Volkers, Courtney Brown, Leanne Barden, Sandy Zhang, Kate James, and Malar Chandran, alongside physiotherapist Tony Cruz. Each practitioner has specific pronouns, works with different age groups, and offers services in various languages such as English, Spanish, and Mandarin. Amy Kobelt is also listed as a registered clinical counsellor working with children 12+ and youth.
What specific therapeutic modalities are offered?
The practice provides a wide range of therapies including EMDR, OEI therapy, art therapy, and somatic therapy alongside standard modalities like CBT and DBT. Physiotherapy services include dry needling, IMS treatment, and ergonomic assessments for neurological disorders and motor vehicle accidents. The team also offers play therapy and sandtray therapy for children and youth.
How does the appointment booking process work?
Clients can book appointments for counselling or physiotherapy via the website's booking system, which allows selecting specific therapists based on their pronouns and areas of expertise. The contact form also lets users specify if their request is related to CVAP, ICBC, or WorkSafe services. Appointments can be scheduled for weekday mornings, afternoons, early evenings, or weekends depending on availability.
Where are the counselling and physiotherapy locations located?
The physiotherapy clinic is located at W 10th & Alma, separate from the counselling office on West Broadway, and Tony Cruz also provides in-home physiotherapy in Vancouver. The counselling office is intentionally furnished to provide safety and coziness, with free 2-hour street parking nearby. Both locations are easily accessible by transit.
What do reviewers say about the physiotherapy services?
A Google review from So-Lin Sham praises physiotherapist Tony Cruz for being patient and explaining muscle and tendon anatomy in a way that helps clients understand injuries and mechanics. The review highlights how this approach made a huge difference in recovery by easing pain and getting clients moving better through targeted stretches and exercises.
What core values and approaches define the practice?
The practice explicitly values a holistic and integrated approach that supports physical, mental, emotional, and relational health. They describe their space as a safe place to land, emphasizing trauma-informed care and the relational aspect of healing. The team is described as multidisciplinary, bringing together Vancouver counsellors and physiotherapy on one team.
What specific issues and populations does the practice serve?
The practice works with a diverse range of concerns including ADHD, ASD, perinatal mental health, and sexual assault or sexual abuse. They also support clients dealing with grief and loss, familial conflict, and racial identity exploration. The team is committed to providing inclusive counselling for BIPOC individuals and neurodiverse clients.
What are the practice's cultural and professional credentials?
The practice operates on traditional, ancestral, and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. The team includes Canadian Certified Counsellors and Registered Marriage and Family Therapists with minimum master's degrees. The physiotherapist works in English and Spanish, while counsellors work in English, Spanish, and Mandarin.
How do session lengths and pricing differ for couples and family therapy?
The practice offers a 75-minute couples/family counselling session at a rate of $250 to $300, which is longer than the standard 50-minute individual session. The 75-minute individual session costs $220 to $255, reflecting the extended time for deeper work. The 50-minute couples/family session is priced at $175 to $200.
How does the practice accommodate remote clients?
The practice provides online therapy as a core service, allowing clients to access counselling from anywhere. The physiotherapist also offers online appointments for those who prefer remote care. The team ensures that both in-person and virtual options are available for all services.
How can I contact Haven Wellness Collective - Counselling?
You can reach Haven Wellness Collective - Counselling by phone at +1 778-819-8429.
What is the official website of Haven Wellness Collective - Counselling?
The official website of Haven Wellness Collective - Counselling is havencollective.ca.
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About Haven Wellness Collective - Counselling
A multidisciplinary team of registered clinical counsellors, including BIPOC therapists, and physiotherapy in Kitsilano. Therapists provide inclusive counselling, EMDR therapy, OEI therapy, couples & family therapy, children & youth therapy, grief counselling, trauma and art therapy. Our collaborative, anti-oppressive, and trauma-informed are provided in Vancouver, BC and we also provide online therapy. Our physiotherapist provides dry needling, IMS treatment, sports therapy, ergonomic assessments, functional movement, and rehabilitation for neurological disorders and motor vehicle accidents. We value holistic services supporting your physical, mental, emotional, and relational health.
- Website
- havencollective.ca
- Phone
- +1 778-819-8429
- Address
- 1892 West Broadway, Suite 200, Vancouver, British Columbia, V6J 1Y9
- Business hours
- Mon-Fri: 09:00 - 19:00, Sat: 09:00 - 17:00, Sun: Closed
- Founded
- 2023
- Categories
- Mental health care


