Harman Motive Reviews

Engineers are very kind and have a deep knowledge of audio.

THE JBL HEADSET MATERIAL STARTS DISINTEGRATING IN A FEW MONTHS (STILL WITHIN THE WARRANTY) BUT ASSISTANCE DOESN'T CARE FOR THAT

I bought an ENDURANCE headset from JBL (water resistant and specific for exercises), and in a short time the rubber covering of the wire began to DISINTEGRATE, leaving the wire exposed (photos attached).

The phone was sent for warranty, but JBL reported:
"The technical analysis concludes that the cable was damaged by misuse, which makes the Factory Warranty uncharacteristic."

The headset was well taken care of, being kept in a protective case and was in contact with water on only 2 occasions, becaus of light rain (though, according to the announced I could use in much more exposure to water) and was used very few times in exercises (its most common use was inside the office). And yet the material of the headset wire is disintegrating, tearing and with the wires exposed, even ending the announced resistance.

It is absurd as a headset designed to withstand training (and also water-resistant) can have a coating that falls apart in a few months, as the user uses the headset almost only indoors (and even storing it in an appropriate case), unless the material itself is of very poor quality, and the brand gives no concern about the fact.

This is the center of engineering excellence! Great sounding loudspeakers such as JBL and Revel in luxury bracket are designed here. Their new massive showroom called Experience center is a state of the art facility with tons of demo gear for customers.

This company does it all - lighting, audio, video, and so much more. I had a chance to visit the brand new experience center and was blown away.

I had a charge on my credit card from this company for something I did not purchase. I've been trying to get it taken care of through my credit card without any luck, so far. The item was delivered to Portland, OR, when I live in PA, and an email not even close to mine. Apparently the credit card company doesn't think it odd that the person who accepted it may have my name, but nothing else in common with me

This is the R&D and Engineering facility for Harman, JBL and AKG brands.