Harbor Point Behavioral Health Center Reviews

Harbor Point isn t supposed to be a fun time. It s not a 5 star hotel, it s a rehabilitation center. I came here, involuntarily, after I made an attempt that almost took my life. I stayed for half a year. Sometimes, it was rough. It s not supposed to be easy because facing yourself is actually really hard. Half the time, I was just trying to get out and not work my treatment, but I decided to go with it, eventually. I had the most amazing therapist who to this day I still idolize completely. She s everything I will ever aspire to be. She ran most of my groups and helped me in ways I can t imagine. I also had a boatload of staff who genuinely cared about me and took the time out of their day to help me when I was struggling. Sure the conditions could be improved, and I m mostly talking about food, but this place saved my life. I would be dead in a ditch somewhere if I wouldn t have gone through this program. This program is not ideal or perfect, but I ll tell you that it WORKS. Don t listen to the reviews, most of them just experienced tough love and didn t like it, but that s part of it. You gotta carry yourself.

I was here back in 2012-2013. I Was on the Wings unit. This was the unit for girls who had extreme self harm problems. When I first got there I thought it would be a good thing for me. I was wrong. The unit its self was small and are rooms were locked during the day. There was not m8ch room to move around if you needed space or a break from the other residents. On are unit we had "assigned seats" Are unit only had 8 chairs but we had to be every other seat. We had 12 girl. So at least 4 girls including myself were forced to sit on the floor. I rarley left the unit becuase i was always on restriction. I left the building 1 time for the animal shelter. I was continually put in holds wtch was extremely traumatic for me becuase of the fact that I have extreme PTSD, If you look on the website they have this supposed greatschools unit. The "school" if you could call it that was nothing like that. We sat i one room all day doing the same packets regarddlrss of what grade or what classes we were supost to be doing.

I had gotten a bruise from one if the staff there digging her fake nails into my arm and my skin turned green where she had pinched me. Harbor point is place for ur children of want them to suffer. People r mean and unprofessional. The group sessions are horrible. THE PLACE NEEDS TO BE SHUT DOWN!!! I HATED THAT PLACE I WAS CONSTANTLY IN FIGHTS AND WHEN THE OTHERS WERE THE ONE'S WHO STARTED ITI WAS THE ONLY ONE WHO GOT PENALIZED FOR IT!! yes they had a point store but that didn't mean anything!!! Iglf u messed up once bye bye prize and hello to new level one again!!! Never again will i ever go back there, I'd rather commit suicide then go back to them!!!

I was at Cumberland hospital for 5 months for a TBI and some emotional issues that came out of that . Then the doctors say I haven't gotten better but theres nothing more they can do so they send me to Harbor Point. I was there for 4 months after the first couple days the other kids threatened and harassed me and they also steal things . The primary crowed at this place is court ordered residents , so basically they are criminals . Know I had little to do with my mental health issues other than trying to go to my school to see a show . I was on that drive I had my TBI,and the roads were just slipy . I remember getting beat up several times and they don't allow you to shut the door to your room so at night the other residents could come in and beat you up . I also remember one time the residents formed a gang on the inside and organized a riot during a talent show staff got beat up other resident got hurt other residents had to help restrain the problem residents . After that the punishments that the residents received got redused from what i heard . Also the food all tasted the same its like they had one spice and they put it in everything . Ok now school Mr Ivy was out a lot and Mr shinder was the only one that was there but he moved on and Mrs Favor didn't care . The PE teacher cared but I think he was a little to touchy feely. He also wanted to recruit you to his church . In addition you better hope you don't have to go to the dentist I had to get my wisdom teeth removed and they rushed me in the nurse put me to sleep and I woke up didn't see the doctor and they rushed me out . in addition I didn't get a follow up appointment . The bathrooms were clean compared to Cumberland but I was on unit A I can't speak for the other units . I also know residents snuck in smokes and smoke in the shower . Mr Daralin was cool and fair ,Mr Sheldon was the best though . The treatment teams are short and the doctor is very touch and go . He is also not interested in more work than is required . When you get discharged they just shove you out the door .
Mrs Megan was my therapist and she was cool she was also new so . I would say this is like a cushy detention center . I also remember that super bowl night the other residents went off and that one staff went off and said "I and taking off the Harbor Point gloves " and started to beat up one of the residents in the residents room , as far as I know the staff quite and no charges were filed . The work program was also a joke as all you had to do was show up get your time card signed and not do any work . you got to get out of doing school work though . I think the only thing that was good was they gave you candy and soda through the point store every other week ,kinda like a commissar . O the TV stopped working because they were too cheap to get cable boxes . All the door are locked so like you have to go through like six doors just to go to dinner ,and like ten to go to school . I was personally targeted by another resident who had been there for like two years . This happened about three weeks before I was discharged and in those weeks he would say stuff to me to get me to go off and he would slap and push me when others weren't looking . Then he tried to say I said stuff to him when I ignored him . But like the last week I was there he tried to attack me like 3 or 4 times to the point where I asked to speak to a police officer and my parents got involved .I almost forgot the first 2 weeks I was there the nurses gave me a higher dose than was written . When I had my wisdom teeth removed the doctor wrote me a script of double the vicadin then the dentist wrote down . I wasn't complaining I was high as a kite . I almost forgot when you are on the phoneme of the other residents think it is funny to pull the cord out of the wall so you would get disconnected . Thats it Harbor Point consider yourselfs exposed and I will testify in court to .

I have ben their I was Thera for 1 year and the staff wear nice to me ms.stacy was the nice to me she works on comp c and mr. arick I got moved a lot tho I was on comp c then comp b back to comp c then to comp d but I liked it theater I whunt to go back

Is anyone of importance reading these reviews?! This is terrible!

They speak about service excellence and do the complete opposite. They re unprofessional people that work here! I wouldn t recommend this work environment to anyone, i left my full time evening job because they told me i would work a morning shift (6:45a-3:15p) once i started they told me they only had second shift available (2:45p-11:15p) and it was basically take it or leave it. THEY DONT DESERVE ANY STARS!!

Staff likes to take the childrens belongings and give them to other children.staff likes to raise their voices/scream at children who are already suffering from mental illnesses!She was attacked by other children while staff was supposed to be watching her and they weren't. They take the others childrens word and write your child up without an adult witnessing it. My 11 year old said the roaches were very bad back there in the bedrooms. Please don't take your children here if you can help it!

Hidden agenda and you can't talk to anyone in charge or get any answers, inconsistent in answers or progress.

Good people with a hidden agenda to do one thing- and that's to please

I have worked with leadership and staff at Harbor Point and have found them to be of extraordinary character with a passion for serving youth and their families. I always judge a place by how I feel when I am there and whether I would entrust my own children to the care of the individuals with whom I interact. I can say that without a doubt, I would do so with the folks at Harbor Point. Thanks for all that you guys do!

I have not had services here, but I have applied for a position and was told a total of 6 times that I'd be called back at a certain time to discuss the position, and I haven't been ONCE. I had to call this person 4 times and each time, I was told that I'd be contacted the next day. This is HIGHLY unprofessional and would love the opportunity to speak with a hiring manager or supervisor above the person that I've spoken to. I no longer have any interest in contributing my skills and services to a company who cannot keep such an obligation to a prospective employee.

Stay as far away as you can if you're looking for professionalism. You won't find it here.

Went to Wings unit in 2014. I tried calling for my hospital records 10 times and left multiple voicemails. They keep your records from you and pawn you off to everyone else s voicemails.

My child is supposed to be admitted here by the end of the month. She is coming from Newport News Behavioral Health Center and Habor Point is the only facility that was willing to accept her to due to extensive amount of incident reports. I believe there are several reasons for these incident reports and one of them is the fact mulitple staff members are abusive towards the children. I have spoke to 2 other girls also who went thru abuse from the staff there as well, so I feel theyre attempting to sweep this under the rug. Also my daughter has experienced so much loss and has allot of anger. She really needs to break down her wall and begin to grieve. I hope and pray that this facility is much better than where she came from. I also pray you all can help her heal so she can come home faster because i miss her so much and my heart breaks every day I wake up without my baby home with me!.

I was there when I was 12 and when I was there I allways thought that the thing that they where telling me was fake but if you need help that a place to go they help me with get my life on track THANK YOU

I was there from march 2016 to November and I tried to do good but I fought. I got my level back at times girls picked on me because they guys thought I was pretty or whatever. I did have some good experience I made friends who I still talk to on the outs and the staff really liked me. I was prom queen and I mean it is what you make it. However I saw people getting jumped, I got spit on, staff where fighting kids, the restraints where over the top, and the work program changed to frequently. But I did learn I don't wanna go back too much stress I got crazier when I came in but I left good. Also I tore my damn ACL and MCL and couldn't get my surgery while there but it's whatever I guess. I suggest to parents talk to your kids before you put them in a mental hospital it's too expensive and traumatic.

i went to harbor point recently and people are making it sound horrible like my father Ed Hawk, who dosent even know what hes talking about. he doesnt realize that it was my treatment and not his. the staff were amazing, you just had to express yourself the staff and show respect. i loved it there and i was on multiple units and got bullied sometimes but the staff take care of you if you are willing to try to make yourself better and you are respectful. I would say that the main thing that the staff look for in a child is honesty and respectfulness. i think this is a great residential treatment facility and i would go back if i could.

Doesn t even desurve a star. It s a horrible place and you don t even get a hot shower with any water pressure. I was scared cause I didn t talk to anybody yet they would try to attack me. Staff would pick at the kids and laugh. The school was horrible and not educational in the least. I already had trauma and going here for three months just added to it. For the love of god please DO NOT SEND YOUR KID HERE PLEASE

L harbor point was not a bad place to stop there was really nice I was on e-unit they had really nice staff fun things they do great counselors school was fun that have a beautiful gym a beautiful pool they got really good snacks and they have Miss Wanda there who was great harbor point was a number one thing who changed my life I never thought I would ever cut myself again or never looking for a sexual things I used to do

Thank you harbor point

From Danny Cook

they dont let you know anything about your child. they cut my kids hair without asking me and then after i told them dont do it again they did it three more times after that. they took my kid to appts without me knowing anything till the doctor itself called me. the staff tells your kid its ok to self harm. please dont take your kid here they are the worse place ever.

I was there for 8 months and lost my dad and mom while I was in there it sucks and I was sent to the hospital for seven days because I got bit by a huge spider and it's happened to a lot of people there and it's infested with roaches I'm begging you don't send your children there you'll regret it for the rest of your life PLEASE DO NOT SEND YOUR KIDS THERE

Good place to work u meet alot of nice people the pay is ok fair place to work have lots of nice residents managers are friendly. Nurses and cna are friendly

I am begging you not to send your child to Harbor Point. It turned out to be one of the worst experiences that ever happened to our family. My 8 year old son came home 95% worse than when he was admitted. He was sent there to try and get his behavior under control. He was there 7 months and I finally decided to pull him out for his own good. He is now using profanity, when he didn't know what it was before he went in. The psychiatrist was terrible. I know my child better than anyone else, yet the so called professional would not listen or answer any of my questions. My son was physically hurt several times, resulting in stitches, a broken bone, and a hit to the head by a baseball bat. I would like to know where the staff was when all this was happening. Also, he went in as a straight "A" student and came out hardly knowing how to write his name. This facility deserves no stars. The only saving grace was the therapist, who tried to make sure she touched base with me every week. I had to beg in order to receive any kind of progress report on my son. I drove 3 hours and the treatment team meeting would last less than 15 minutes. When I ask for more time, I was told that they had another meeting scheduled. My son and his future are way more important than 15 minutes. Now, I have to try and undue the damage that was done to my son. Don't make the same mistake by putting your child in this facility.

I went their this year 2020 for help they taught me alot of skills that I'll need to manage for my mental health

Nothing ..I've got to butt heads on every thing..I Don't have initials behind my name so no one listens
things don't seem to be getting any better a waist I money .other then a couple people the place is a joke .do not send your kids there.please don't send your kids there if you care about them ..place is trash please Dont send your kids there .they allow abuse and teach lt my son was a primle example. All they care about is getting money

My father and I both agree harbor point saved my life. I never wanted or accepted help. My therapist changed me and my dad's whole relationship. I'm so thankful for this placement. Yes there were a few things I didn't like there but I never felt neglected or mistreated. I can see to some kids it could be horrible. My first few placements I hated them all and wouldn't accept the help they were trying to give me. I feel like if your ready to accept help it's easier to be there. Harbor point changed my life for the better and I can't thank them enough for that.

This place doesn't even deserve any stars. As a child who went here when it was Known as the Pines, it was horrible there was in there for over a year because the staff, and Dr wouldn't allow me to leave even though I really had no other place to go because of my grandparents fighting for custody over my mom. The only way I was allowed to leave is when my grandparents was awarded custody is they came and got me out. Don't let these people fool you all their there for is a paycheck and ruin children's lives I still suffer from nightmares from being there till this day don't allow any more children to suffer the way I did there.

Called for my sister and the lady started yelling at me..... here is the date 11/18/17 6:24 P.m.

I was here for 6 months. It's not as bad as the review say. Those reviews were a year or longer ago. I went to HP on March 7 And left on July 20. When I first got there I was bullied for a month. I didn't react to them. They tried to fight me. More then once. And one time they put nair in my shower stuff. But after time it got better. I met some really good girls. I was friends with everyon there. I stayed out of the drama, which got me out faster. I was talking to this girl there that me and my brotherwent to school with. and she said your brothers here. I didn't believe it at all. It had been 5 years since I had seen him. So I told my therapist. She looked into it. And it was him. After all that time. He was there I found out in may of 2017 and he went there in December and lefties in September. It is now November 12. I have the happiest I have been. HP did change me. Not everyone was nice. While I was there I only got 10 write ups. I knew the rules like the back of my hands. I knew what to do what not to do and what I could get away with. And how to do it. Not all staff are great. I was on oasis B and I want to say a shout to the staff that was on that unit. They did what they were supposed to do. I've been almost four months now. And I've changed so much. And it's because of the stuff and even the kids. People say the kids judged them for their sexually orientation I strongly disagree with that. I'm gay and everyone was accepting to that even the staff. I am very thankful to have experienced that. And i have a great home now. And it's because Hp changed me.

It was amazing loved my therapist and all my core staff learnt a lot of things become home

Horrible experience. My son was constantly bullied by peers, I was rarely able to get through to speak with him on his "phone days" (when the call did go through, they always transferred me to the wrong unit). The unit staff is always on their phones playing games or scrolling Facebook. When my husband and I would notice changes in our son's behavior, the staff was surprised as though they didn't know. They are the ones with the children 24/7 so they should be aware of everything, it's completely the opposite though. Over half of the time they don't check for identification, I had family members visit (the staff had not seen before) and they were never ID'd. I would not recommend this facility to anyone, they are not professional at all and the whole experience was horrible.

I havent been to harbour point but dcfs is trying to send me and these reviews seem terrible

I went there back in 2012 with severe depression and anxiety. Let me tell you the staff doesn't care about you. I got beat up weekly and some of the staff would sit there and laugh at us. Now I know that this was 5 years ago but seeing other reviews makes me want to speak up more of what I went through back then I was touched inappropriately by a roommate and the staff blamed me for it. There was a lot of cock roaches in the shelves it's not a place to send your child

There were ups and downs to being at Harbor Point. The ups were I got to be around many different cultural and ethnic groups. 3/4 of the staff were juvenile- like and acted like a teenager in highschool. Harbor Point traumatized me becuase many of the other residents touched me innapropriatley. Once a staff was saying sexual things to me.I would like to thank Ms. Angel Bowden and Ms. Meghan Graham for being the only reliable trust worthy staff. DO NOT SEND YOUR KIDS TO HARBORPOINT. THEY WILL BE EXPOSED TO GANGS, SEXUAL HARRASMENT, GETTING PHYSICALLY BEAT UP. I was a resident there for 6 months. THE GIRLS SLIPPED USED TAMPONS UNDER THE DOOR TO THE BOYS UNITS. I was made fun of becuase of my sexual orientation and felt like dying. THe staff would threaten us and say they were going to turn there heads and let the other residents beat us up. I feared for my life everyday, and suffered from multiple headaches daily. THere was alot of kids that got jumped every week.

Dont trust them with your children. They care about the money they get out out them not their wellbeing. And for those inside Im sorry. You deserve better. If there is justice this place will be shut down and the many nasty adults inside put out.

I was a past patient in harbor point I called about my medical records and the lady that picked up at the front desk kept hanging up and having an attitude so unprofessional( miss Carla is her name)

If the child refuses to do part of the treatment they just send them home anyway in the same state that they arrived.

Clinical director Santiago is a joke diagnosed my child and then ignored the diagnosis when talking about treatment

Well...I was gonna apply here till I saw the reviews...I'm scared.

i went there and the staff were vary aggressive in restraints i would come out with extreme discomfort in my ankles, knees, and wrists sometimes even with bruising... >:(

Don't go to harbor point it is a horrible place ur kid is basically in jail but for kids with depression or other things and they don't treat your kids well and with respect please don't send ur child here.

This place is worse then a dog shelter. My son was at Harbor point for 5 months and was assaulted 2 times. Then today I noticed on my credit report 50,000 In Bill's from 4 years ago. They will be under investigation for fraud.

Very very traumatic experience hope no one will ever have to go again.

I have not had an experience at Harbour Point Behavior Center but I have applied for an Housekeeping position recently and I'm reading the review it sounds bad but I still would like to give this a try I have also worked at an nursing home with elderly people who have some behavior problems as well so I'm sure it's not to bad I'm very good with communication and customer service looking forward to this opportunity.