Haperns' Steak and Seafood

Haperns' Steak and Seafood Reviews

Reviews 35
3.7
Contact us
Reviews 35
Filters:
Rating
Language
Sort:
Most recent

Unfortunately I did NOT have a 5 star experience. ...

Unfortunately I did NOT have a 5 star experience. I was the first truck in a door with only 10 pallets to deliver. Five or six OTR trucks that docked after me were unloaded and left before one pallet was removed from my trailer. I raised my complaint with management and they just blew me off. No explanation offered. Lumper fee for 10 pallets was $185.00. That seems high to me. I will not deliver to this business again. Very poor customer service. The only positive was the security personnel were nice and respectful. They get the star! The business, 0 stars. Very sad.

Excellent customer service

Excellent customer service
Clean restrooms provided for
men & women professional
drivers Overnight parking available
Before the security guards on left
Staging area expert lumper fee
Thanks .

Good

Lumper unloaded my trailer asap. The only hold up ...

Lumper unloaded my trailer asap. The only hold up is that they only have one receiver to tag the product. So you have to wait til he gets done with everyone before you get your bills back which sucks because you make other drivers late for next drop or next pickup.

Huge gravel lot across the lot for overnight parki...

Huge gravel lot across the lot for overnight parking, they will come in early and the lumpers will wake you up and give you door assignments. Otherwise pull up to the guard shack and check in, the guards are very nice and so are the workers, 17 pallets came off here and they charged me $300.00 lumper fee, they are FCFS .

I only been there less then one month they treat e...

I only been there less then one month they treat employees bad they expect for you to know everything and move fast like you have been there for over one year upper management sucks not a place for a career

The employees there are very friendly, but the wai...

The employees there are very friendly, but the wait for paperwork is ridiculous! I was given a door and unloaded in a timely manner. Afterwards, I waited over 4 hours for signed paperwork! I could only imagine the wait times if they unloaded a large load. The two stars are for the employees that I encountered. Great guys and they made the wait bearable.

Haperns' Steak and Seafood

Haperns' Steak and Seafood

3.7