This emergency room is a joke and is nothing more than a money racket. I went with illness and had my vitals took. Ended up having to leave after less than an hour with nothing else done and was charged an exuberant amount for simply walking through the door. Avoid if at all possible and seek help elsewhere as the only concern is to charge you and make money, rather help you feel better...as a hospital should.
I haven't even made it to the back of the Emergency yet, but the ladies in the front were so helpful with my daughter. Emma was amazing! She helped calm her and me down after she hurt her foot skating! It reall6 helps whenever the front staff is so helpful and attentive.
The radiology department and the file room clerk, Amanda were wonderful to me. My son had a scan at Hamilton Diagnostics and I needed a copy of his scan for his gallbladder surgery. They had it for me within minutes and they were unbelievably kind. Thank you.
They act like they don't care about the patients, they take forever to do their jobs, they sit around and talk and stay on their phones!! This hospital and ER is a joke!!
The emergency room doesn't take any situation or anyone seriously. My wife came in with a broken toe, had trouble walking and she was in the waiting room for 3+ hours. The bleeding was getting worse and the pains was becoming worse, Yet they chose to let everyone who came in after us in. We finally decided to get treatment elsewhere since they don't take anything seriously. It's never a pleasant experience there. You will be stuck there for at least 7 hours each time, no matter how serious your situation is. The staff is always extremely rude and unhelpful. I have no interest in coming back to this hospital for any reason.
This is Billing Issues. They keep on sending bill to my parents whom I never listed their address as my billing address and I even called billing department few weeks ago to make sure to send me one at the adress listed in my account. However, nothing has been done and they sent the bill to my parents anyway. I need this to change if you all want to be paid, it has to be sent to the right address. And if you are confused call me using the phone number listed in my account and not just to anybody. The only time I used my parents' address was to register them to get their Covid-19 vaccine in the state where they live and it is not Georgia for sure. I never lived in the state where they are. So please I am willing to pay just don't stress my parents with unnecessary mistakes that you are all making. Please review and review before you send. Just like any procedure you want your patients to be satisfied and happy right? Thank you.
Went to the hospital emergency room, last week, I was running a high fever, headache, sore throat and was feeling really drained and hurting all over. In and out in under 4 hours. Nice nurses and doctors. Diagnosis was Strep throat and a urinary tract infection. Tests ran, shot given, meds prescribed, felt really bad for about 2 days but the meds, plus fluids and lots of rest helped me to start feeling better sooner.
I would give the rating a zero if that was an option. Mistreated my 76 year old mother more than I want to print. Ran all kinds unnecessary tests on her. She had an object lodged in her windpipe so they brought in a speech therapist (even though she could barely breathe). I asked the doctor what they were going to do about the object in her windpipe and she replied, well, we hope it goes away. During the night they put medicine in her IV that she is allergic to. She started screaming in pain so they did a cat scan on her brain to find out why she was screaming in pain. An unknown male gave her two injections in her wrist but the nurse could not tell me what it was. While we were there, NOT A SINGLE NURSE CHECKED ON HER. I repeatedly pressed the call button and went out into the hall looking for help. A different nurse told me to press the call button. I told her I had been pressing it for some time. She said, oh well, and walked off.
The next morning we decided to get my mother out of there since she called my dad during the night begging him to come get her. She said they were hurting her. When we got there she had pooped all over herself and no one even noiced. There were four empty vials laying in a chair. I asked the nurse what that was and she replied, I don't know I just got here. The bottom line is they are rude, they do unnecessary tests and they charge way too much. Go to Chattanooga.
Terrible Data intry personal in billing office! I have called three times about a procedure my husband had done in December. Name and member number for insurance entered wrong, therefore Aliant is sending back not found or canceled policy to HMC billing! Aliant has not received the first bill on the procedure that was preformed. The surgeon filed correctly and received his portion .
Anesthesia also has billed wrong Aliant has not received a claim/ bill for this procedure.
Why was this not precertted before procedure?Hamilton Medical your getting sloppy!!
Very high costs, which is fine, but you don t know what you re being charged until you get your bill. Call to try and get an explanation? Good luck. You ll get the runaround. Don t pay if you question the bill? Get a hit on your credit report.
Sorry this is negative as there are good people who work there but don t go unless you have deep pockets. This has happened 3 times to me. No more.
hamiltonhealth.com
