3 years ago
Patsy doesn't speak good English making it hard to...
Patsy doesn't speak good English making it hard to understand her on top of all that she has bad understanding and comprehension skills. She asked me the same thing 5 times and I answered her 5 times. So I nicely ask that she has someone else call me because of the communication barrier. Patsy proceeded to argue with me! Clark, Patsy and the receptionist was very unprofessional, condescending, argumentative, with poor communication, and I am very offended. I ask the receptionist to send me to the manager, however the receptionist ask me what the problem was and when I told her she began to argue helping up for Patsy. I didn't say anything offensive about Patsy I just let her know it is hard to understand her because of her accent. When she sent me to Clark who is patsy supervisor I was calmly telling her the problem and Clark response was "what do you want me to do". Followed by Clark hanging up in my face. I called back and was hung up on again. Finally I called and left my contact information with the receptionist to give to Clark supervisor. The receptionist continue to argue before she took my information. This is supposed to be a non-profit about charitable works. I am disappointed in there lack of professionalism.