As a customer, I recently had the opportunity to u...
As a customer, I recently had the opportunity to utilize the services of a grading and pool company. Although I found their work to be satisfactory overall, I cannot help but feel that there were a few areas where improvement could be made.
Firstly, their website was well-designed and easy to navigate, providing essential information about their services. However, I encountered some hiccups when it came to contacting them through the website's contact form, which resulted in delays in communication.
When the work began, I appreciated the professionalism and timeliness of the team. They completed the grading project efficiently, ensuring that everything was leveled properly. However, I did notice a few minor inconsistencies that could have been addressed during the process.
Regarding the pool installation, it was carried out adequately, and the end result was functional and met our expectations. However, there were a couple of minor issues that required follow-up visits for adjustments.
Overall, I would rate my experience with the company as average. They provided a decent service, but some attention to detail and communication issues could be improved upon.