Gutter Magician of Cincinnati Reviews

-Promised they don't send subcontractors. They did.
-They changed the installation plan without notifying the owner. Their new method damaged the drip edge and trim pieces. Then, they charged an additional amount of money for the time the subcontractors spent damaging our new roof because they were unfamiliar with how to install the gutter on our roof. To this day, they refuse to refund even that extra fee.
-Promised no need to get on a ladder again. We routinely have to get on the ladder to clean out the corners.
~charged ~8k for ~200 ft of gutter.
-see photo of gutter dysfunction. Now water leaks into the basement where this water falls next to the foundation.
-There is also a location where water gets behind the gutter.
-got no resolution with CODE 99 nor did they stand behind their 100% satisfaction, money back gaurantee.
-Owner was rude, disrespectful, and 100% unhelpful

Gutter magician provided us a very high quality gutter system that was compatible with the rush of runoff that we have with our metal roof. The salesman Chet was wonderful and he, along with the owner, worked with us on meeting our budget requirements. They were on time, polite to our tenants and a pleasure to work with. Gutter Magician made the whole process painless and I would recommend them to anyone in need of gutters!!!!

No doubt in my mind these gutters are the best out there. They are a little on the expensive side but are worth it. The owner and I started off on the wrong foot due to lack of knowledge on my part, and lack of communication on his part. Putting that aside this is a great quality product and the service technicians are professional and friendly. Service tech Ron is extremely professional and friendly. I would and have referred people I know to at least consider Gutter Magicians. I stuck with Gutter Magician and the quality of the product speaks for itself. So I give the product itself a 5 Star rating and the services techs a 4 Star rating. I have been in customer service for over 25 yrs, and it's very hard for me to not take that in consideration so I would give the owner a 2 Star rating. Everyone has an off day and I am extremely pleased with the functionality and looks of the gutters.
I waited to post this review due to I wanted to be able to truly rate the product.

Our neighbors recently had Gutter Magician install gutters on their house and we liked the way they looked, so we called to schedule an estimate. It was a little odd that they wanted both my wife and I to be present for the estimate as I was working until 6pm, but Brandon agreed to come out at 6:30pm and provided an extremely thorough (if not overkill), methodical approach to the estimate and sales pitch. He was very cordial, answered all of our questions, and despite our hesitation to commit since he was the first estimate we had gotten, he persisted. He even went to the lengths of showing us how the system works with samples, videos, pictures, and talk through differences from other systems. We can also see the finished product on our neighbor's house and had talked w/ them about it which is why we called Gutter Magician in the first place.

Some of the reviews I have read say the sales person was pushy or aggressive, but coming from someone who has worked in sales myself, I think Brandon walked the fine line pretty well between being persistent and ready to overcome objections, but not pressuring us. Although I wasn't enthusiastic about spending 4 1/2 hours on getting a single quote for gutters (4 hrs longer than I would have thought), he spoke with the company owner and ultimately they were able to accommodate our budget.

The installation got pushed back several times, but they were good about communicating the reschedules. The new gutters were installed 6/2/20 by their father/son installation team, who showed up on time and did a good job, completed it in 1/2 a day, and walked around the house with me after to inspect the work and talk through what was done. They did a pretty good job cleaning up as I only found a few nails in the yard.

Overall, I am very pleased with the Gutter Magician company and the final product. I am confident that they were installed and pitched correctly and will do their job so that I don't have to think about gutters again, let alone get up on my roof to clean them. As of today 6/9/20, it has only rained lightly once, so the good quality recommendation speaks to the build quality of the gutters. Whether or not I spend any more moments of my life thinking about and writing about gutters will depend on how well they do their job in the coming months and years!

Pretty awesome guys, really friendly to talk to and work with. Their sales rep was honest and explained thoroughly their product and service as well as their price point. The installer was down to earth and was honest about the job, timely, and efficient. The install job looked nice and flush with my roof. Only one problem arose with part of my roof not being level, which Doug (the owner) gave me contact to James Elliot s roofing service to get fixed.
Overall it was a pleasant experience with their people, their price point was fair in relation to the investment of the longevity of my home.

Very professional and polite. Came out to give the estimate was friendly and worked within our budget. Installer was professional and did not leave a mess. If you need gutters installed, this is the company to use.

Gutter Magician installed gutters and added siding to our dormitories, recently. Steven and Jessie, did a great job in a timely manner. I had a few minor concerns and they came out and took care of them. The gutters and siding look wonderful. After looking at several companies and reviews, I chose this company.Just so happened a neighbor had Gutter Magician install their new gutters about two years ago and they were completley satisified. It is reassuring to know that they have a warranty behind their workmanship as well.

Called office for estimate and spoke with Chrissy set appointment. Cole came out and showed us the product! He did a great JOB! The Gutters look great!

I had a lot of gutters to be replaced. It required replacing all of the soffits and repairing the facia. The father/son team that did the work were timely and did a great job, explaining what they needed to do to make the system work. It took about seven days to complete.
Some of the aluminum had some small flecks of missing paint and they had supplier replace all of it before the install. We are very pleased with the installation.
It looks great and works great .
The day after the installation was complete we had a stromg storm and they performed flawlessly.
I would highly recommend them. H & D Nalley

My partner and I had the Gutter Magician of Northern Kentucky come out to our home to give us a quote and take a look at replacing our current gutters. Doug and his team were extremely professional and able to answer all of our questions. They went over the product and had a ton of color options for us to choose from and examples of their product for us to look over. Doug was very prompt when getting back to me with any questions. The installation was done in one morning and very well done. They installed the gutters while we were out of town and when we came back there were no signs that they had even been there, because they did such a great job cleaning up after themselves. Before having the system installed our flower beds were destroyed and flooded every time it rained due to the old gutters pulling away. We couldn t even use our front door when it rained because it was a waterfall pouring down. With the new gutters installed we can finally do our flower beds and use our front door!!! The price was excellent, the warranty amazing, and the whole process was easy and seamless! I would recommend them over any of the competitors out there.