GTI Capelle a/d IJssel Review

Samuel, the best service advisor anyway. Really fantastic help.

;)

Staff always ready to help, friendly and they give good service with warranty. Will never do extra work without your consent.

Unfortunately my Transporter T4 has passed away, but I want to thank the reception staff, not to mention the engineers for the good care of the past 17 years.

Very unpleasant experiences and the feeling that you don't count as a customer.
For a trouble code to read (connect and read the computer) they ask 160, -

Purchased a car from this car dealership. An indication delivery date agreed but unfortunately received the message that it will arrive 14 weeks later. I have already submitted a callback request twice, but this is simply not being responded to. I have sent an e-mail that will only be responded to days later. It is even so far that I am working on another car so that I can cancel it at this company. All in all very unfortunate and a waste of time lost.

You will always be well helped here, including a cup of coffee if you have to wait

There a seller unfortunately no name that is not really friendly

Neat brand garage for Volkswagen and Audi. Professional reception and car sales. Spacious garage. Professional and friendly service. My car needed liquid and it was even refilled during the break.

Will not call back and email. Unreliable garage.
I probably missed a VW Polo because of that.

Really a great thing. As a car company is supposed to be, everything just goes as it should according to agreements and the wishes of the customer.
A serious one highly recommended

Good service, just a pity with a replacement car, no window wiper in the car.

Came for a test drive. That was the only positive thing about my day. The ride. Unfriendly and distant staff. Not interested in the customer. Don't ask for anything, don't offer anything to drink and the price is the price. I think car salesman said 5 sentences. I don't call that SELLING ... Never come here again and do not recommend it to anyone.

Seems like a great garage, only difficult to reach by phone

The loan car I got was really super dirty. For that price they can clean those loan cars once: /

Highly recommended VW garage in the Rijnmond region.

Nice volkswagen dealer, friendly staff with knowledge.

good evening
we have bought a new car here and super helped by emiel skipper world guy who understands his job.
we will definitely come back again.

Always very friendly, quick and good help. Be ready for me with a very personal and solution-oriented approach.

They like to think along with you, are clear and helpful. Very nice service. !

Top company!

I have been coming here for years, you always get a reliable and professional advice, are helped friendly. Here the customer is King!

Sincerely,
French

Nice company to buy a car.
Staff who really think along with you. A satisfied customer for years now. Both private and business

don't ask me how I got to the website of m. de Koning, because I don't remember that .... But as soon as I came to the site, a chat appeared asking if I could be helped. That was last Monday. I all asked questions, because I was looking for a lease car. And how well I was helped by Michael van Houten ... !!! The delivery time for the Volkswagen Polo was 11 weeks, but I needed a car before January 27. Then I got the response: come to the showroom and if there is a car you want, we can arrange it. And exactly that one beautiful Volkswagen Polo was available! All answers, tips and reactions from Michael were so nice and hospitable. Really compliments to him and everyone else who works in this case, because what a nice atmosphere you give off!

when everything was arranged with the signing of the contract, the question naturally arose when I could pick up my beautiful car. as a joke I said: oeeh can already Saturday ????? (that was 2 days later). Michael first said that maybe it was too short a day ... but then he came back with the words: What do you think of Saturday? You couldn't get me happier.

Together with Emiel, if I have the name right, it was ensured that I had the car at my disposal within 1 week. Personally I was very sorry that Michael was not there on the day I came to get my car .... Fortunately he gets a nice message from me for all the good care. And also: when I came to get the car I was again so much fun and also funny helped by Emiel.

Recommended .. !!! and thanks again for everything !!!

Unfriendly sales staff at the Capelle location. When I asked about an occasion I got the answer: "it is downstairs" without any interest. Once I had seen the car I was interested in a test drive, but "they don't do this in the afternoon but I could schedule an appointment for next week in the morning". It was 2:30 PM and the store closes at 5:00 PM? Fine, if you don't want to sell a car, you don't have to. At other Volkswagen dealers you have much friendlier staff. In any case, I don't buy a car here.

Nice cars for sale (our car comes from the Koning Krimpen a d IJssel) but unfriendly staff in Capelle. Just look at tire pressure while you as a health care worker have to go to work, they let you wait quietly. While it is quiet. Fine then go to another.

Great personal service! Nicely renovated entrance and showroom.

Great garage with friendly staff. Have been coming here for over 10 years. The customer is literally King here. The real Volkswagen fan this is the right place. In short, a must

Always be treated correctly and clearly. Only required work is performed and also in consultation.

Excellent service was immediately helped with a slowly deflating rear tire was offered something to drink
Very friendly staff.
An hour later I drove away again.

Wanted information about a roof box. But because the workshop was closed I could not get that information while there were enough other employees on the floor.

Fine dealer, knowledgeable and friendly both sales and desk staff

Unfriendly staff at sales team. Not interested in the customer. Workplace team, on the other hand, is excellent. In short: buy from another vw dealer, handle warranty issues at M. De Koning if that is local.

After that last year at a turn extra work had been carried out without consultation and the bill was therefore about 60% higher than agreed last week, my polo brought back for a turn.
I was looking for another garage myself, but my wife still thought I should try it once.
Appointment was a big turn and rental car but later I canceled the rental car because my neighbor brought me.
Upon issuing the car notice that the turn would cost around 650 euros instead of 330 euros because filters and spark plugs had to be replaced was the advice.
My car just 4 years old and 35000 km driven I have also partly on advice neighbor the spark plugs not replaced, but the filters what came to 45 euros.When retrieving I asked how they came to 300 euros for 4 spark plugs while importer says extra work of 130 euros?
They did not know the answer either, as was agreed when making an appointment, nothing was agreed.
They didn't know it either, very sloppy and luckily this time my neighbor witnessed it.
If you are not alert, they will earn a lot from you, missed opportunity.

Very sweet helpful people, good service and not only for your money. I do not like to write good reviews but volkswagen dealer m. The king has certainly deserved this. were several garages as focused as m. The king !!
Thank you very much

Top garage!
Always honest advice & consultation, always fair about the costs.
Service from a neighborhood garage professionalism from a dealer!

I used to go to neleman nieuwekerk, you might pay 20 euros less there, but the next week you will be there again because they deliver tinkering.

all in all, after almost a year of visiting the King VW, I can conclude: I am still very satisfied that I have switched!

Beautiful (and well-maintained) cars, good service and friendly staff!

Last Friday I had problems with my windshield wiper blades. I called on the way and with De Koning I immediately drove to the garage.
When I entered the parking lot Evert Hummelman came out with the windshield wipers and immediately replaced them a pit stop great! Top garage!

Neat garage. Coffee or tea is offered in the waiting room.

My car has a 30000 km turn.
A great service from all employees.
My compliments.