Very bad attention, I took a turn to certify a check and when I arrived at the window they sent me to the executive to authorize and take another turn, NOT POSSIBLE, 1 hour and 30 minutes and do not fix anything, pessimistic.
They have made me wait, more than an hour for such a simple movement, which since they said it would not take 5 mins
The entrance time says 8:30 am. I arrived early and a gray-haired man told me "in what we do, we will take time and we will begin to make transactions at 9 am" ... Then, why does it say 8:30 AM? It was 8 and nobody had arrived !!!
Very good, only the one in window 4 attends very quickly, there if they pass quickly;): v
Clean place, with efficient customer service that does a good job at reducing wait times. Would recommend.
Very good service the attention was super fast, the wait is sitting with little papers without queuing. I highly recommend this bank
One always takes more than 30 minutes on hold, there is never staff and they are always talking.
Very little initiative on the part of the executives, nothing else they bring you around and do not solve anything, if you are going to make a single movement in the window prepare to be at least 2 hours waiting, have a new system in turns that neither they understand and do not respect the order of how people are coming. Terrible service.
banorte.com
