Group One Safety & Security

Group One Safety & Security Reviews

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4.2
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What a great company! We have had a wonderful exp...

What a great company! We have had a wonderful experience with this company for many years. Ron Burns is so professional and truly made this on of the easiest and best decisions that we have ever made. We feel comfortable knowing that our home is secure and we are safe at all times.

Group One has been a client of ours since Februar...

Group One has been a client of ours since February of 2006 and a Managed Client since June of 2016. The company has always been a pleasure to work with. We appreciate and value the relationship we have with them.

I was in a pinch and having trouble getting a resp...

I was in a pinch and having trouble getting a response from other fire alarm companies for work at my office but Hilary and the gang at Group One was very friendly, responsive, quick, professional, etc. Great experience.

security system works fine and police come when it...

security system works fine and police come when it goes off. As far as the customer service forget it, they don't care about the customer all they care about is making money. I put them on autopay and they were supposed to charge my card quarterly (every 3 months) i looked at my statement and noticed they charged me after 2 months, and upped the monthly cost without any notice. when i called to address it they keep telling me a manger will be back tomorrow and will explain it but they tell me the billing is correct when it clearly isn't. I would go with another company unless you want your money stolen like what they did to me.

Had two different experiences with this company. ...

Had two different experiences with this company. We were extremely patient the first time and was turned by the sincerity that they projected so, we put them to task on another project. Same problem, no customer service, no decent turnaround time, no call backs, or return of email. I would not recommend this company for any system. Been fooled twice.

Group One Safety & Security

Group One Safety & Security

4.2