I recently had an experience with this company, and it left a lot to be desired. While the product range seems promising, the execution was not up to standard. The customer service was slow to respond, and when they did, the information provided was often vague. It felt like I was navigating a labyrinth without proper guidance. Additionally, the shipment was considerably delayed, and communication regarding the status was lacking. I had hoped for a smoother process, but it seemed convoluted at best. For those looking for reliability and clarity, consider exploring options elsewhere. 🥴📉
Reply from GELINDE
We sincerely apologize for the inconvenience caused. We are continuously improving our service quality and hope to have the opportunity to work with you again in the future.
GELINDE’s microsphere lenses boast exceptional surface quality control. With a remarkable circularity control of individual spheres within 0.3 micrometers and batch tolerances within 1 micrometer, they significantly enhance the coupling efficiency, transmittance, and overall yield of our optical communication products. Undoubtedly, Gelinde’s lenses contribute to operational efficiency, ensuring stringent standards, positively influencing our product reputation in the entire industry.
