Graycom Ltd

Graycom Ltd Reviews

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Not often we write reviews but at times credit nee...

Not often we write reviews but at times credit needs to be put into the public.

Great response to our emails and we sent in a 2017 MB Pro for repair. Service was super fast, great communications and returned item was perfect.

Cannot fault the technicians and our enquires about some new apple products from the sales side were very well handled.

The first authorised apple repair centre in Cyprus and without doubt in our experience, still the best. Will certainly use again if needed.

I had my computer hard drive replaced from a spinn...

I had my computer hard drive replaced from a spinning hard drive to a spinning hard drive. I have to say that the service was excellent. The staff are very courteous and friendly. The speed in which they carried out the work was incredible. I d say they exceed the standard of service Apple offers.

This company has been around for a long time, so I...

This company has been around for a long time, so I have been fortunate to use its services several times. My introduction was on warranty repair. They are (and have been for years) an authorised Apple repair centre and I just cannot fault them. Very capable, super fast and just brilliant polite and professional service. Had to have my Mac Book Pro's and one iPhone repaired on the extended repair programs. They never quibbled and even were kind enough to sort another unconnected issue out as part of the free service.

Whether buying new or in need of service, I would highly recommend them.

I had a so-called Staingate problem with my MBP (p...

I had a so-called Staingate problem with my MBP (problem with anti-glare screen coating) for the second time. These guys did an amazing job - it took only one day to change the screen! (first time it took around 10 days in another service in Russia). Excellent job! Great service!

More than 5 years already on Cyprus I ve been serv...

More than 5 years already on Cyprus I ve been servicing all my Apple equipment in Greycom and recommending them to all of my friends. And I have never ever dealt with a better service and attitude. Huge thank you!

Worst service ever - Stay away from them. They eve...

Worst service ever - Stay away from them. They even pushed me while i was leaving and I almost fell on the ground. They promise to their customers but they do not keep their word. There are may other companies that can deliver better service and better prices with definitely a friendlier approach. Avoid if you can at all means!!

I was looking for an authorised Apple dealer in Cy...

I was looking for an authorised Apple dealer in Cyprus and found Greycom Ltd. I found them to be courteous, trustworthy and professional right from the start. I called them first to ascertain their expertise and then I took my MacBook Pro in for repair. They returned it to me via courier once the job was complete. The turnaround was fast too. Great service and can highly recommend them based on my experience.

Waited without a phone for six hours only to be to...

Waited without a phone for six hours only to be told they hadn't even checked if my battery needs replacing having been told the full replacement would take 2-4 hours. They did point out that my screen was cracked and replacing the battery may impact the screen - something that I'm sure they could have told me within six seconds of seeing it but apparently that takes six hours. Not impressed with their service. Unsure of quality given the above.

Great

Fantastic service for a reasonable price. These gu...

Fantastic service for a reasonable price. These guys saved me from losing all my photos on MacBook for 5 years! I was trying to restore the system myself for 3 days with no success and then I found Greycom. Perfect communication and professional attitude to clients.