Grand Serpong Hotel

Grand Serpong Hotel Review

Reviews 1332
4.1
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G
4 years ago

4stars hotel. A four-star hotel. Good breakfast, f...

4stars hotel. A four-star hotel. Good breakfast, full meal, porridge and guava juice 7.5 / 10. Room cleanliness, aminities etc. 7/10. Twin bed std room design + room design + toilet 8/10. Spacious rooms are medium. Room ac, (less cold dsn a minute of water fish following ac) 6/10. Fo officer + staff 7/10. Nice elevator. Strategies area 8/10.
7/10 total.

M
4 years ago

The building from the outside looks seedy not like...

The building from the outside looks seedy not like a 4 star hotel if the heck could be repainted to look nice. The service is pretty good, the lift is big, the hotel standard food. Easy highway access because it is located on a side street. But out of the hotel the traffic jam was asking for amsy ..

h
4 years ago

Nice

G
4 years ago

The hotel is in management transition ... located ...

The hotel is in management transition ... located inside the grand serpong mall which is very quiet (visitors and tenants). Hotel facilities such as swimming pools are under repair, cannot be used. The room was dirty, sprey and the blankets were a lot of stains. The room has many "occupants" (cockroaches and mosquitoes). Refrigerator turns off.

S
4 years ago

Booking family 3 bedroom, given the room, the bath...

Booking family 3 bedroom, given the room, the bathroom is only 1. The reason is full. The other is not a photo on the website. But finally got it. The floor of the room has lots of insects. Sorry. Fortunately, I can change rooms, plus a dirty swimming pool

M
4 years ago

Rating according to the hotel star. Actually this ...

Rating according to the hotel star. Actually this hotel is good. The service is okay. Maybe the minus is because this hotel is old, so some are not negotiable. I see there are some walls / paint that look like peeling off.

In my case, around 1 or 2 am I woke up many times because the AC was leaking. Water was dripping continuously. When I called the receptionist, the technician came. But yes, just clean it in order. After saying sorry then I said it was okay and after that just left. I cleaned up the bed, when I looked at the door, the door opened and the technician was gone again

Then the swimming pool also has maintenance. Even though I want to swim. And on my right there is also the balcony door, the handle is not there. The handle fell off and it seemed they forgot to replace it. So it only has a hinge and it is locked and can't be opened.

Then I suggest bringing your own toothbrush. Their teeth brush hard and rough. Sometimes I feel like this is a 4 star hotel but the facilities are many, but the quality is inferior to a 3 star.

Maybe it can be improved so that the future is more satisfying. The problem is the potential of this hotel to be better.

A
4 years ago

happy

T
4 years ago

A kind of forced into hotel apartments.

A kind of forced into hotel apartments.
Rooms are cramped and lacking amenities, ac and wifi as well as the cleanliness of the rooms.
For the food pretty good, service a bit long.

H
4 years ago

Not worthy of being a 4 star hotel, room for vomit...

Not worthy of being a 4 star hotel, room for vomiting, lock padlock room not available, pillow bed linen smell of hair oil, ac not cold, wallpaper peeling off, elevator does not use access and is very small, the community that stays is uncomfortable, room 2109, far from said professional compared to 2/3 star hotels let alone 4 stars

D
4 years ago

In addition to a comfortable place to stay, this h...

In addition to a comfortable place to stay, this hotel is very suitable for meetings, workshops, outreach and other events with quite a large number of participants, good food menu, good service at an affordable price, 500,000 / person, you can have everything for meetings, easy access in Serpong area, recommended hotel

B
4 years ago

Yooo

M
4 years ago

Horison grand serpong, the hotel was inaugurated i...

Horison grand serpong, the hotel was inaugurated in 2014. Some users are happy to rest in this hotel because of the toll & close to the city. For the room itself, the standard version has a small balcony but it can't be used to hang out because there is an AC blower. Must be hot.

M
4 years ago

Asik

A
4 years ago

Ok

C
4 years ago

Quiet

T
4 years ago

Cool

h
4 years ago

Good

Grand Serpong Hotel

Grand Serpong Hotel

4.1