Grand Hyatt Seattle

Grand Hyatt Seattle Review

Reviews 1550
4.6
Contact us
Reviews 1550 Page 1 of 16
Filters:
Rating
Language
Sort:
Most recent
M
3 years ago

I didn't stay at the hotel, I just spent a few hou...

I didn't stay at the hotel, I just spent a few hours in the lobby for event registration for Penny Arcade Expo.

I probably shouldn't admit it, but I was prepared to move in to the public restroom. All jokes aside, the place was quiet, spotless, and well laid out.

If I had the budget, I would definitely stay here more often.

J
3 years ago

The room is nice, and I like the powered "black ou...

The room is nice, and I like the powered "black out" shades on the windows. There's both a tub and an independent stand up shower, which is nice. They don't supply coffee in the room, but there's a big list of items they will supply if requested. For a 5 star hotel, it would be nice if many of those items were in the room without needing to call and request them. The hotel is next to the convention center, and a short walk to Pikes Market. Even with all of these good things, the crazy high room rate is not worth it. In the end, it's just a nice hotel room.

L
3 years ago

First off, it's expensive. Don't let that deter yo...

First off, it's expensive. Don't let that deter you, though. It's worth *every penny*.

Entry to the hotel is beautiful and clean. Water is offered from the moment you walk in. Staff is friendly and smiling. Even when you can tell they are tired from a long day, you can tell hospitality is their passion.

Spent a great evening in the hotel, but some of the guests (as happens in the city) were quite rambunctious. This doesn't condibe the review, it just added to the experience.

Quiet, great views, fast service, so many positives I can't quite settle on just a few. It's a great venue. The only place I'll willingly return to.

K
3 years ago

Awesome corner suits very competively priced. My s...

Awesome corner suits very competively priced. My suit was cheaper or only 10 dollars more a night compared to other hotels deluxe rooms. Beautiful big bathroom with very nice tub and shower. A toilet phone for all your important business call needs. Two tvs, nice living room tv. Both have a HDMI import for entertainment needs. Only complaint is the way you connect to their wifi makes it a problem when trying to connect a gaming console. Threw others means I personally was able to find solution. But, may be hard for the typical person. Overall a great place to stay.

C
3 years ago

I love this place, especially at the holidays. I c...

I love this place, especially at the holidays. I come and stay every year in December. Great service and clean comfortable lovely rooms with great downtown views. I especially appreciate the valet staff, they are very attentive and courteous

J
3 years ago

Earlier today we experienced the fastest checkin p...

Earlier today we experienced the fastest checkin process in the history of time. Michael was speedy and super friendly. The team running the valet and luggage service were fun and very helpful. We were game to push our own cart up but they said no way - and the man who helped us to our rooms explained the curtains and pointed out stuff in the room. It was all nice and helpful and formal but not stiff. Just friendly and accomadating!

J
3 years ago

I stayed here three nights while on a business tri...

I stayed here three nights while on a business trip. The central downtown location was convenient, and the room was in good shape overall, but I'm dinging them two stars because: 1) The grout in the shower had a bunch of gross black mold and 2) The bed wasn't made properly (bottom sheet wasn't pulled down enough, leaving the bottom foot of the mattress uncovered).

S
3 years ago

Great dinner at Ruth Chris in the Hyatt lobby. Ste...

Great dinner at Ruth Chris in the Hyatt lobby. Steak was perfect, and also relatively affordable with their classic special. Super convenient for dinner before a show at the Paramount, as well.

J
3 years ago

Very spacious good quality room (we had a toddler ...

Very spacious good quality room (we had a toddler with us and managed to put a playpen up in the entry way), luxurious bathroom with seperate tub & shower, good but very firm mattress (we have a Casper mattress at home - this was a stark contrast), city & obstructed water view all very nice, wonderful staff - the concierge sent our little one a plate of milk and cookies. Parking is pricey but that's average for downtown Seattle. We used the self parking option in a public lot (the same one is used for Valet service) and saved $20/day. The room was quite expensive to me at $350/night but that seems to be the going rate and there are great benefits to being right downtown: walk wherever whenever and no parking once you get there, it's a short walk to most attractions and Ubers are easy to find if you can't make it.

K
3 years ago

Hotel was imaculate. Rooms are a good size and man...

Hotel was imaculate. Rooms are a good size and many we had a view, we were on floor 19 and could look out on the city. The hotel takes care to make your stay comfortable. The bathroom was stocked with many basic toiletries, including a couple pairs of simple slippers. The rooms have a live bamboo plant and a doorbell. Also, each room has a large bath and separate shower. I was impressed.

J
3 years ago

What a great hotel. It's centrally located in down...

What a great hotel. It's centrally located in downtown Seattle. It has nicely appointed rooms and the staff is very friendly. My only complaint would be the cost of parking but that seems to be a cost one can no longer avoid.

J
3 years ago

Attended for a professional event. The staff were ...

Attended for a professional event. The staff were on point and amazingly personable. I didn't start the night but the service provided was top notch. The building was really clean and I have zero complaints!

A
3 years ago

Grand Hyatt is a high end hotel but you guys have ...

Grand Hyatt is a high end hotel but you guys have a very poor customer service at the drive way he is Asian didn't get a chance to catch his name he gives a poor service he yield at me. Please get rid of him grand Hyatt management.

J
3 years ago

Spent almost a week here for a work conference. Th...

Spent almost a week here for a work conference. The rooms are spacious and very clean. Every staff member I spoke with was friendly and helpful.
NYC deli is attached with an entrance from the hotel. Staff there was also great and it was really convenient having access to a deli without having to leave the hotel.
Gym had plenty of equipment to get in a good workout. I would like to have had heavier free weights but the handful of machines were plenty heavy to do what you need.
I ve nothing but great things to say about this very nice hotel.

T
3 years ago

Dinner at Ruth's Chris Steakhouse. Kitchen got our...

Dinner at Ruth's Chris Steakhouse. Kitchen got our order wrong twice! Server was great but food was only above average, and for $250 for two diners, I expect more than above average, I expect it to be superb.

M
3 years ago

We had a room on the 26th floor overlooking the op...

We had a room on the 26th floor overlooking the opposite side from the Seattle center. It was not the most inspiring view but was better than looking at it from the 2nd level! The rest of our experience at the hotel was stellar - attentive and helpful staff. We had access to the 27th floor lounge as well and it was a very nice perk. I liked the breakfast served in the lounge that was included in the room charge. Room was very spacious and we'll maintained. Great bathroom and we used the soaking tub too.

N
3 years ago

Excellent room, clean and with good room service. ...

Excellent room, clean and with good room service. Spacious bathroom that included full size tub. I used the Hyatt app to check in and check out, plus get some extra amenities like a water boiler with quick service from staff. Good central location a short walk from public transportation and many sights + restaurants.

A
3 years ago

Staying in a corner suite. The room is quiet and n...

Staying in a corner suite. The room is quiet and nice, but a little "old" feeling in the furnishings. Sofa is not very comfortable to sit on but the bed is very comfortable. The TV interface is slow and awkward to use and offers very few channels (basic cable, the networks and starz). Staff is friendly and attentive from what little interaction we've had.

D
3 years ago

Really nice environment. No loud noises at all whe...

Really nice environment. No loud noises at all when staying in the rooms. The price was pretty reasonable as well. Rooms were big and comfortable. Location is really close to the convention center and walking distance from several restaurants.

M
3 years ago

Good

Grand Hyatt Seattle

Grand Hyatt Seattle

4.6