Questions about TNKR
What is TNKR?
TNKR provides embedded fintech infrastructure for banks, payment service providers, and platforms in the Philippines. It delivers wallet, payments, issuing, lending, and ledger services through one API on regulated rails. The platform is managed by PayMongo and supports functions such as storing and moving money, processing payments, screening transactions, and handling escalations on the money-movement layer.
Which payment rails and certifications does TNKR connect to?
The platform is designed to allow businesses to launch financial products for their customers without maintaining the underlying technical operations. It connects to InstaPay, PESONet, QR Ph, and the card networks while maintaining PCI DSS and SOC 2 Type 2 certifications.
Which types of businesses can use TNKR's services?
TNKR offers solutions for Banks & FIs, PSPs & Payfacs, Fintechs & Lenders, Software Platforms, and Payroll & Benefits. For example, it helps fintechs launch wallets, cards, and loan books without becoming an EMI.
What specific fintech features does TNKR provide?
The platform includes features like Card Issuing for Mastercard cards under your brand, Fraud & Risk to score and block payments, and Earned Wage Access funded by licensed lenders.
How does TNKR handle licensing for different clients?
TNKR allows businesses to run modern products on their own BSP authorisation or use PayMongo's licences. It also supports mass salary payouts that are reconciled for payroll and benefits.
How does TNKR's contact center operate?
The platform includes an AI contact center that handles routine questions and hands the rest to the team. It answers only from approved content and acts through the company's APIs.
What operational tools does TNKR offer for compliance and automation?
TNKR provides operations for onboarding & KYC to verify individuals and businesses with KYC and KYB. It also offers workflows to move money automatically on rules set by the user.
How do TNKR's ledger and payout services work?
The platform includes a ledger service that creates double-entry records for every balance. It also offers payouts to send money to bank accounts and e-wallets.
What payment methods does TNKR support for taking and holding funds?
TNKR's payment services allow taking cards, e-wallets, QR Ph, and online banking. It also supports holding balances for customers through its wallet service.
What are the performance metrics and scale of TNKR's infrastructure?
The platform is built on tested financial infrastructure with a 99.95% uptime trailing the last 12 months. It has processed over $18 billion and onboarded over 350,000 businesses.
How can developers get started with TNKR's API?
TNKR provides documentation and a sandbox for developers to access API reference and every endpoint and object. It also offers technical guides for integration.
Who manages TNKR and what is their regulatory status?
The platform is managed by PayMongo, which is regulated by the Bangko Sentral ng Pilipinas as an Operator of Payment Systems and an Electronic Money Issuer.
What is the name of TNKR's AI support product?
TNKR offers a product called Waystar Assist for AI-first support in finance. It resolves cases using approved help content and hands over when a person is needed.
How flexible is TNKR's product deployment model?
The platform allows businesses to start with one product and add the rest when needed. It also provides a data sharing agreement and privacy policy for compliance.
How does TNKR handle credit and fraud risk management?
TNKR's fraud and risk system allows users to score card payments, then allow, review, or block them with their own rules. It also supports credit for customers the business already knows.
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About TNKR
TNKR provides embedded fintech infrastructure for banks, payment service providers, and platforms. Its offering includes wallet, payments, issuing, lending, and ledger services delivered through one API on regulated rails. The platform is managed by PayMongo and supports functions such as storing and moving money, processing payments, screening transactions, and handling escalations on the money-movement layer. It is designed to allow businesses to launch financial products for their customers without maintaining the underlying technical operations.
- Website
- gotnkr.com
- Categories
- Financial services, Computer software
