GoQSystem

GoQSystem is a cloud-based order management system designed to streamline mail order operations for online shops. It integrates with major platforms like Rakuten, Yahoo! Shopping, Amazon, and various shopping carts such as Makeshop and ColorMe. The system centralizes tasks including order processing, inventory management, shipping, and sales tracking into a single interface to boost efficiency.

The service costs a flat monthly fee of 15,000 yen (excluding tax), regardless of the number of orders processed. This pricing model ensures that operational costs remain constant even as sales volume increases, offering a cost of approximately 500 yen per day per order. The platform also offers a 20-day free trial period for new users to test the features before committing.

GoQSystem provides a wide range of shipping label software integrations, including Yamato Transport, Sagawa Express, Sekisui Chemical, and Japan Post. It supports specific services like Yamato's Pick & Deliver, allowing stores to hand over packages for consolidated shipping. The system can also generate CSV data for external shipping software to create labels automatically.

The platform includes an AI feature called 'KiNT' that automatically generates product description images from product information. Additionally, it offers an AI assistant function and an AI product information registration feature to automate data entry and reduce manual workload for store operators.

GoQSystem allows for automated email distribution, including follow-up emails sent one week after shipment. Users can filter orders by product name or status to send targeted messages to specific customers. The system also supports bulk email sending with templates and can encrypt addresses using the 'Anshin Meiro Service'.

The system supports multiple warehouses through its 'GoQ Logi' integration, enabling real-time inventory and shipment information synchronization. It also offers a 'GoQ Store' for managing store-specific settings. For those needing external storage, the platform can connect with logistics platforms like Happi Logi to optimize warehouse operations.

GoQSystem is suitable for businesses operating on major Japanese e-commerce platforms like Rakuten and Yahoo! Shopping. It is particularly beneficial for stores with seasonal fluctuations, such as those selling flowers for Mother's Day or seafood for mid-year gifts, as it allows for flexible usage during busy periods only.

The initial setup process can be completed in as little as 40 minutes for 3 to 4 shopping malls or carts. Once set up, stores can start using the system immediately without needing to register a product master, which simplifies the onboarding process significantly.

GoQSystem retains customer data for one year even after the service is stopped. This feature is useful for businesses that pause operations during off-seasons, allowing them to easily resume and access historical data for the next busy season without data loss.

The system supports various document printing functions, including shipping labels, delivery notes, invoices, and estimates. Users can customize delivery notes with different greeting texts and signatures, and even include social media account information or sales alerts on the notes.

GoQSystem integrates with Yamato Transport's Pick & Deliver service, which handles the back-half of the shipping process including invoicing, single picking, packing, and shipping. The store simply hands over the day's packages, and Yamato handles the rest, reducing manual workload.

The platform offers a 'GoQ CTI' feature for customer interaction and a 'GoQ Han' API option for advanced system connections. It also includes a license key sales function and an integrated invoice feature to manage all billing and tracking within one system.

GoQSystem is headquartered in Chuo Ward, Tokyo, and operates under eMo Holdings. The company was founded by Takashi Fujimoto and continues to release new functions regularly, such as the recent UI refresh for product management in late 2026.

Recent reviews from 2023 highlight the team's professionalism and excellent support during implementation. Users praise the software for significantly improving productivity and efficiency. However, some reviewers noted that while the software is powerful, the initial learning curve might require dedicated support to fully utilize all features effectively.

The official website of GoQSystem is goqsystem.com.