Goose Hummock Golf Resort

Goose Hummock Golf Resort Review

Reviews 88
4.5
Reviews 88
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G
3 years ago

Good afternoon Doug,

Good afternoon Doug,

I just became aware of your concerns expressed on both Google and Trip Advisor the other day, so I apologize for the late response. I'm very sorry that we were not able to resolve your concerns in an appropriate manner. When you and I originally discussed your over-charge situation on the phone, I did not have a clear understanding of the situation. It was not until the next morning when you came to the Clubhouse that the picture was more clear.

As we do with any customer concern brought forward, it is our goal first and foremost to resolve all issues to the mutual satisfaction of the guest and the course.

If you are still willing, we would be pleased to work with you to provide suitable compensation for your less than ideal experience here at Goose Hummock Golf Resort.

Sincerely
Greg Suess

T
3 years ago

A perfect place to get away from stress and busy h...

A perfect place to get away from stress and busy hectic life, they have a kids golf free starting this coming July 2 2019. Clean environment, it is also near at the Jurassic Forest so after playing golf you can take the whole family there.

K
3 years ago

Plays a club longer on most approaches. Golfers re...

Plays a club longer on most approaches. Golfers really need to repair ball marks on greens. Our foursomes rule was repair 3 each plus your own. Crazy how people can just disregard repairing a dam ball mark. The course is a good challenge as an errant shot gets swallowed up by trees or water. Staff were polite and hot dogs were tasty. (Panini dog) we will be back next year when the weather is better suited for a game.

C
3 years ago

Above and beyond.

Above and beyond.
The course was is good shape, greens were playing well, but we did have a customer service experience that went above and beyond.
Early in our round, someone from the turf management team approached our group and asked if we had done some damage to a hazard by taking a cart where it shouldn't be (this may have been sugested by a group behind us). We assured the worker that it wasn't our group, and off he went. Our interaction was polite & respectful, and we certainly felt we were merely being asked, not accused.
The source of the damaged was determined, and once the truth was out, a marshall tracked us down on the back nine to appogise for our group being asked, and presented us all with coupons good for 2 for 1 pricing. Even though we had pretty much forgotten the whole thing, the management went above and beyond with an appreciated gesture. Great customer service guys! Thanks again, we'll be back for sure.

A
4 years ago

Course is in somewhat good shape, but no Marshall ...

Course is in somewhat good shape, but no Marshall and there was a tournament ahead of us and they were very rowdy and very slow. It was backing up like silly, 4 groups waiting at each hole start from hole 6 and no one on the course to keep the pace going. Also the no refund policy (even with advanced notice) is a rip off!

Update August 26, 2020

Thanks for your reply The owner of the course.
Thanks for making the refund policy clear to me. I posted the review because that was the exact information I got from the lady of your proshop on the phone. I called and asked for refund policy if I cancel in advance of 48 hours and I was told no refund but raincheck will be issue. we love your course and have played twice already in the past 2 weeks and will be playing there tomorrow in fact. However, we have been skeptical to book online at your course because of the information we were given. Thanks again!

R
4 years ago

Great course to play nice and challenging, the gre...

Great course to play nice and challenging, the greens were in good shape. Nice course to layout with some great landscape and water hazards. I would have left 5 stars but received a rude comment in the pro shop in regards about wearing a mask.

A
4 years ago

Someone once told me there used to be a lake here ...

Someone once told me there used to be a lake here and they built a golf course on top of it. Keep it straight and in sight and you ll have a wonderful day; spraying and praying will land you in the pro shop asking for more balls. Either way it s a fantastic play and incredible price.

B
4 years ago

A tough course and appropriately named, as there a...

A tough course and appropriately named, as there are numerous geese all over the place, but the grounds people do a good job cleaning up after them so that you don't have to worry about stepping in it. The water holes are challenging, so make sure you have a supply of balls.

e
4 years ago

Had a small tournament on September 11th. Course w...

Had a small tournament on September 11th. Course was in great shape. Great layout. Best steak lunch I've had in any golf course. Steaks cooked to your preferences. All the staff helpful and accommodating. From the pro shop to the restaurant. Also a big thank you to Greg ( tournament coordinator extraordinaire). Everybody had a great experience.

J
4 years ago

Goose Hummock

Goose Hummock
Updated: 24-Jun-2020
The course is finally drying out with the exception of a couple of low areas. The tee boxes are in good condition thanks to the reduced traffic and good growing conditions we have had the past couple of weeks. Now that the fairways have started to dry out they are lush and the ball sits up nicely but the rough is also thick and juicy due to the rapidly growing grass. The greens are getting better but still have a way to go, most still have some winter damage which can be frustrating when you have a put you need to make. I am sure that as summer gets underway the greens will improve and in a couple of weeks they should be in much better condition.

J
4 years ago

Treated our group terribly. I have never seen anyt...

Treated our group terribly. I have never seen anything like it, it was truly astounding.

Was there for a corporate outing and the Marshall was all over us to hurry before our tee time even started! They started hurrying us on the putting green to tee off before our scheduled time, and ended up literally following the 4 of us on 15 of 18 holes! Seriously, 15 of 18 holes + the putting green, think about that for a second.

2 different Marshalls throughout the round, one on the front 9 and a different guy on the back 9. Both were all over us for the majority of their respective 9's and one guy even took it upon himself to get into a pretty heated argument with one golfer in our group. Our guy tried to let it go, but the Marshall just wouldn't let up and got pretty aggressive. Customer service at it's finest. I wish I had a gopro on, because it's the only way this could be explained with any justice.

Total round time: 4 hours 15 minutes, which is the kicker. After all that harassment, we took what I would consider a reasonable time to play 18 holes. We teed off early for them, dealt with their Marshalls, and after all that took a reasonable amount of time to complete our round.

Anyways, we will definitely never be back, I wouldn't go back for free. Spoiled the mood for what was supposed to be a relaxed, good time. Highly recommend you look elsewhere if you are looking for an enjoyable round.

Goose Hummock Golf Resort

Goose Hummock Golf Resort

4.5