Good samaritan hospital - san jose, ca Reviews

Sooo mixed! Because my procedure involved multiple entities and locations to check in at (requiring short drives), the bureaucracy was more than doubled...multiple requests for medical history (online and paper), multiple requests for payments for various entities not explained or coordinated. Front office staff clearly disconnected from the actual medical services delivered and rules followed more for the purpose of checking off tasks than caring for the total patient experience.

The surgery experience itself was very good. It's hard, though, to be excited to recommend outpatient surgery at this site because of the bureaucracy involved.

The Good Samaritan Breast care center has a very fast check in process and I was seen right at my appointment time. The technician was friendly and professional. A 5-star experience

Dr. Katherine Volpe really cares about my issues and always follows up with me on my much needed care. She is really knowledgeable on hysterectomies and Dr. Mendoza, the anesthesiologist, was also really super nice. The entire crew before, during, and after my surgery were so very nice! I was well cared for by them and glad they were the ones helping me through that difficult time.

My experience at Good Sam was amazing all the nurses was very helpful and friendly. Very entitative to you and help with every needs that you need even though there was not enough staffing, they tried their very best. My birthing experience there is great! Highly recommended.

The care that I received from everyone was wonderful. I especially would like to thank Natalie (nurse) and Sam (nurse assistant). They went above and beyond to make sure that I was comfortable and had everything that I needed.

I came into the emergency room for a kidney stone and sat in the lobby for 4 hours. Talked with the emergency room doctor in the lobby,peed in a cup and was sent home. I am a high risk patient but I assume due to covid the care you get is par for the times. Something has to change in regards to quality of care even during the pandemic.

I had a wonderful experience at Good Sam for labor and delivery. I especially appreciated the nurses that helped me, Natalie and Christine. Everyone I encountered on the unit was professional and kind to me. Having a positive experience while going through something so challenging is rare and special, and so I want to thank them for their kindness.

It has been challenging trying to navigate the billing from the hospital, but this is likely more of a systems issue rather than the responsibility of any of the staff members I have met. So hopefully the billing aspects can improve in the future. In the meantime, given the in-person care I received, I am still giving 5 stars. Thank you, Good Sam L&D.

My husband had a stroke as we were driving near this hospital. He was able to receive very good care from so many of the staff--from doctors to a mostly wonderful nursing staff, and rehabilitation therapists. It was a very difficult time for our family, and we were shown much compassion.

I entered Good Samaritan Hospital with Covid and pneumonia. I spent 10 days in ICU and 10 days on the Covid floor. I received the vest best possible care from the Dr's and nurses possible. They save my life!!

I go to their lab once in few months to get tests done. The registration process is very smooth and I never have to wait more than a few minutes. Same when I am in the lab too. Very efficient staff and timely. I really have had good experiences at Good Samaritan hospital. Thank you for asking my opinion.