thegolfmart.comGolfmart's new Trade In policy
Golfmart's new Trade In policy
I have been a Golfmart customer for years. They have very good to great inventory (depending on the store size) and the 90-day Trial Use program is outstanding. They also used to offer hassle free trade ins. You would bring your old clubs to the counter, they would look up the trade in price on the computer and you would get store credit for that trade in amount. Now it was a rather low amount but was pretty much industry standard. For instance, if you paid $649 or $699 for a driver this year in 18 months their trade in value would be $135, nevertheless it was a simple transaction so I have been using it for over a dozen years regularly. Yesterday I took 3 drivers in to trade on a new Titleist driver. As usual the clerk looked up the trade value and gave me $327 for my 3 drivers, TSR1, TSR2 and Qi10. Although I thought that a bit low I bought the driver and left. When I got home I checked the WWG website and those 3 drivers would give you $399 credit based on their standard trade in value. I went back today and was told that now WWG/Golfmart has changed their policy and the clerk now has permission to offer any amount he wants so long as it does not exceed the written trade in scale. So I got $327 rather than the $399 of the website valuation. The clerk did not mark me down for condition but simply didn't want to offer the computer value. I will continue to use Golfmart but will now only tradein through the mfgs sites where there is a fixed amount, low as it is, for the credit you will get. Also the mfg sites often have a 150% trade in value in the spring to late spring each year.
