Questions about Gloria Cleaning
What is Gloria Cleaning?
Gloria Cleaning is a New York-based commercial and residential cleaning provider founded by CEO Corinne F. Ndongo. The company specializes in janitorial, office, commercial, and specialized cleaning services with a focus on meticulous work and customer satisfaction. They operate across New York City and surrounding areas, offering both one-time and recurring cleaning programs for various property types.
What specific cleaning categories does Gloria Cleaning offer?
The business serves a wide range of clients including offices, restaurants, gyms, medical facilities, and residential homes. Their specialized cleaning options include crime scene, death scene, trauma, hoarding, and pet odor removal services. They also provide post-construction, floor care, and window cleaning solutions tailored to specific commercial needs.
How can a customer request a quote from Gloria Cleaning?
To get started, customers can request a free quote online by providing details about their property, service needs, and preferred schedule. An in-home sales visit is not required before booking, making the process quick and convenient for new clients.
What are the published residential cleaning rates and minimum fees?
Pricing for residential standard cleaning starts at $25–$35 per hour with a minimum assignment fee of $125. Deep cleaning rates range from $35–$50 per hour, while organizing services cost $250 for the first 0–2 hours with additional time billed at $50/hr per cleaner.
Where is Gloria Cleaning based and which areas do they serve?
Gloria Cleaning operates out of their Manhattan office located at 535 5th Ave, 4th Floor, New York, NY 10017. They serve all five boroughs of New York City including Manhattan, Brooklyn, Queens, Bronx, and Staten Island, as well as Long Island, Westchester, White Plains, and New Jersey.
What are Gloria Cleaning's availability hours and language capabilities?
The company is available 24/7 for service requests, and their team includes cleaners who speak English, French, and Spanish to accommodate diverse client needs. They emphasize a detail-focused approach and aim to provide a personal touch alongside their professional cleaning standards.
How does Gloria Cleaning determine pricing for commercial and specialized services?
All commercial and specialized services are provided through custom quotes rather than fixed pricing. Customers must share square footage, frequency, preferred hours, building access, and photos to receive an accurate estimate for their specific property.
What safety and compliance measures does Gloria Cleaning implement?
The company highlights that they are insured, bonded, and employ background-checked cleaners to ensure coverage for peace of mind and safety. This commitment to quality assurance is part of their standard operating procedure for all cleaning assignments.
What does the public feedback and review history indicate about Gloria Cleaning?
Gloria Cleaning claims to have over 100 Google reviews and follows up on public feedback across New York jobs. They state their satisfaction follow-up policy includes making it right if a customer is not happy with the service provided.
How does the booking and scheduling process work?
The booking process involves selecting the service type—commercial, residential, or specialized—on their website and submitting property and contact details. After submission, the company follows up via email or phone to finalize the arrangement.
Which specialized cleaning scenarios does Gloria Cleaning handle?
Specialized cleaning services include crime scene, death scene, trauma, hoarding, heavy-duty decluttering, junk removal, surface and detail cleaning, packing/unpacking, and pet odor removal. These are designed for detailed, sensitive, and heavy-duty situations requiring extra expertise.
What booking terms and alternative pricing models are available?
The company states they offer no contract or obligation for service requests, allowing customers to book with flexibility. They also provide property-based flat rates as an alternative to hourly billing for certain residential cleaning needs.
What is the company's stated mission and leadership structure?
Gloria Cleaning's website mentions they have been operating with a focus on 'The Wow' standard, emphasizing meticulous cleaning and a personal touch. Their team structure includes a CEO, Corinne F. Ndongo, who leads the company's commitment to customer satisfaction.
How can I contact Gloria Cleaning?
You can reach Gloria Cleaning by phone at 08382013231.
What is the official website of Gloria Cleaning?
The official website of Gloria Cleaning is gloriacleaning.com.
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About Gloria Cleaning
- Website
- gloriacleaning.com
- Phone
- 08382013231
- [email protected]
