Global telesourcing Review

About Global telesourcing

Global Telesourcing: Your Partner for Premium Quality Contact Center Services

Global Telesourcing is a leading provider of contact center services that offers premium quality solutions with a nearshore cost advantage. With over 20 years of experience in the industry, we have established ourselves as a trusted partner for businesses looking to outsource their customer service operations.

Our team comprises highly skilled professionals who are dedicated to delivering exceptional customer experiences. We leverage the latest technologies and best practices to ensure that our clients receive top-notch services that meet their unique needs.

At Global Telesourcing, we understand that every business is different, which is why we offer customized solutions tailored to your specific requirements. Whether you need inbound or outbound call center services, technical support, or help desk support, we have the expertise and resources to deliver results.

Why Choose Global Telesourcing?

There are several reasons why businesses choose Global Telesourcing as their preferred contact center partner:

1. Cost Advantage: Our nearshore location in Mexico allows us to offer premium quality services at a fraction of the cost compared to onshore providers.

2. Skilled Workforce: Our team comprises highly skilled professionals who undergo rigorous training programs and continuous development initiatives.

3. State-of-the-Art Technology: We leverage cutting-edge technologies such as cloud-based platforms and AI-powered chatbots to enhance our service delivery capabilities.

4. Customized Solutions: We work closely with our clients to understand their unique needs and develop customized solutions that align with their business objectives.

5. Exceptional Customer Experience: Our focus on delivering exceptional customer experiences has earned us a reputation as one of the most reliable contact center providers in the industry.

Our Services

At Global Telesourcing, we offer a wide range of contact center services designed to help businesses improve their customer engagement strategies:

1. Inbound Call Center Services: Our inbound call center services include order processing, technical support, help desk support, billing inquiries, and more.

2. Outbound Call Center Services: Our outbound call center services include lead generation, telemarketing campaigns, appointment setting, surveys & market research studies among others

3.Technical Support Services :We provide technical support for software applications , hardware devices , IoT devices etc .

4.Back Office Support :We provide back office support like data entry , data processing , document management etc .

5.Customer Service Outsourcing :We provide end-to-end customer service outsourcing including email management , social media management etc .

6.Chatbot Development & Deployment :We develop custom chatbots using AI technology which can be deployed across multiple channels like website , mobile app etc .

Conclusion

In conclusion,GTS provides high-quality contact centre outsourcing solutions at an affordable price point while maintaining excellent standards of professionalism throughout all aspects of its operations.The company's commitment towards providing exceptional customer experiences has earned it an enviable reputation within its industry sector.GTS's abilityto customize its offerings accordingto each client's specific requirements makes it an ideal choice for any business lookingto outsourceitscustomer serviceoperations.We invite you today,to get in touch with us todayand learn how GTS can help your business achieve its goals through superiorcontact centreoutsourcingservices!