Genna Jewelers, INC Reviews

I will never return to Genna Jewelers after the rude treatment from the older woman I received today. I will never buy anything from that store again or recommend them ever again.
I have been having jewelry made for the last few years with stones I purchased. I always worked with the designers in NYC and NJ, so I decided to give a local business a try at getting my business that can be quite lucrative over time. I went in to get an estimate to have some earrings made and the salesclerk must have gotten insulted when I asking if the designer was in to give me a quote. She said she was giving me the quote, which was overpriced because I saw what the gold baskets cost for the size of my stones in the book she looked up. When she wrote up the prices, I told her flat out it was way too much. I brought in pieces that I had made recently in NJ, with a lot of weight in the gold ring, pendant, and earrings. I told her what I paid for each piece which was at least 60% less than what she wanted to charge! She told me I should go back to NJ and have them made there. THEN she had the nerve to complain to another clerk behind the counter that she "practiced restrained patience" with me. WOW! Great customer service! She should have waited until I was out of earshot or left the store before she complained. She should consider retiring or not be front facing with customers, she is not good for business. Well, I'm the one that wasted my time and energy trying to give them my business. So now, she has a negative review that will remain on the internet for all to see. P.S. I have never left a negative review before for any type of business, but she definitely deserves this one. Try any other jeweler in the Melbourne, Rockledge area, this one is not worth spending your money at.
Update, they responded saying price of gold went up when actually this month it went down from what I paid last month in NJ. It didn't go up 60% over value of what another actual jewelry designer is charging me. Regardless, the woman was rude and should not be dealing with customers!

The bracelet I purchased from Genna Jewelers is of top-notch quality and the design is exquisite. I am extremely satisfied with my purchase. The customer service was exceptional. The staff was friendly, helpful, and made the buying process seamless. I highly recommend Genna Jewelers for their exceptional jewelry pieces.

The ring I purchased from Genna Jewelers is absolutely breathtaking! The design and quality are exceptional. I have received numerous compliments on it. The customer service was outstanding. The staff was knowledgeable and helpful throughout the entire process. I would highly recommend Genna Jewelers to anyone looking for high-quality and unique jewelry.

👌 I had an amazing experience shopping at Genna Jewelers. The staff was friendly, knowledgeable, and went above and beyond to help me find the perfect necklace. The selection and quality of jewelry at Genna Jewelers are outstanding. I am extremely satisfied with my purchase and would highly recommend them to anyone looking for exceptional jewelry. 👌

😍 I recently bought a necklace from Genna Jewelers and it is absolutely stunning. The craftsmanship is superb and the attention to detail is incredible. The customer service I received was fantastic. The staff was very helpful and knowledgeable. I highly recommend Genna Jewelers for their exquisite jewelry pieces. 😍

✨ I recently purchased a bracelet from Genna Jewelers and I am beyond thrilled with my purchase. The bracelet is exquisite and the craftsmanship is outstanding. The customer service I received was exceptional and the staff made me feel valued and appreciated. I highly recommend Genna Jewelers for anyone looking for exquisite and unique jewelry pieces. ✨

I just received my order from Genna Jewelers and I am in awe of the craftsmanship and beauty of the ring. It exceeded all my expectations! The ordering process was simple and the customer service was top-notch. I highly recommend Genna Jewelers for their exceptional quality and service.

🌟 I had an amazing experience shopping at Genna Jewelers. The customer service was excellent and the staff was very helpful. I found a beautiful necklace that I fell in love with. The quality is outstanding and I have received so many compliments on it. I highly recommend Genna Jewelers for their beautiful and unique jewelry pieces. 🌟

I recently bought a pair of earrings from an online jewelry store. The earrings are absolutely stunning and the craftsmanship is amazing. I am extremely happy with my purchase. The customer service I received from the store was excellent. The staff was friendly, knowledgeable, and helped me choose the perfect pair of earrings. I highly recommend this store for anyone looking for beautiful and high-quality jewelry.

I had the pleasure of purchasing an engagement ring from gennajewelers.com and I couldn't be happier. The ring is absolutely stunning and my fiancee loved it. The customer service was amazing and they helped me find the perfect ring within my budget. I would definitely recommend Genna Jewelers to anyone looking for beautiful and high-quality jewelry.

I ordered an engagement ring from Genna Jewelers and I couldn't be happier with my purchase. The ring is absolutely gorgeous and the quality is outstanding. The customer service I received was exceptional. The staff was friendly, professional, and answered all my questions. I highly recommend Genna Jewelers for their beautiful and unique jewelry.

I recently purchased a pair of earrings from your website. The earrings are absolutely stunning and the quality is amazing. I have received so many compliments on them! The customer service I received from Genna Jewelers was exceptional. They answered all my questions and made sure I was completely satisfied with my purchase. I highly recommend Genna Jewelers for anyone looking for beautiful and unique jewelry.

I recently bought a beautiful diamond necklace from Genna Jewelers, and I am extremely satisfied with my purchase. The necklace is stunning and the quality is top-notch. The staff at Genna Jewelers were very helpful and knowledgeable, and they made the buying process a breeze. I highly recommend Genna Jewelers for all your jewelry needs!