I recently purchased a lab-grown diamond from this...
I recently purchased a lab-grown diamond from this company's website. The selection process was smooth and I appreciated the detailed product descriptions. However, upon receiving the diamond, I noticed some discrepancies between the actual product and the online images. The customer service team was responsive and helped address my concerns, but the experience did leave me feeling slightly underwhelmed. Overall, the purchase process was average, and while the product quality is good, there's room for improvement in terms of managing customer expectations.