I stopped in I had a wobble I'm my rear wheel. Brian took a look and made a few adjustments while I waited. Fixed! Brian also discussed proper fitting, price ranges, and to let him know when I was ready to get into a new bike. I look forward to doing business there soon.
Friendly, quick, fair priced flat tire repair. Even greased the chain. Will be back!
Helped us out in a pinch. Wreck, broken finger, bent derailure, flat tire, and bruised ego on day one of Ohio to erie trail. They got us moving again. Thanks so much. (Update: emergency field repair of derailure hanger got us all the way to Cincinnati. And fingers turned out not to be broken. Thanks again, Gear up velo.)
Brian an Kate run a professional business with expert knowledge regarding bikes. Couldn t be better
friendly and knowledgeable owners. best bike mechanic in Northeast Ohio!
Was referred to the shop by a relative and am so thankful to have found a shop I proudly support. Was fitted for my bike and my girlfirend's at a later date. Brian could not have been more knowledgeable and our bikes are far more comfortable to ride. We'll both be back soon.
The staff is super knowledgeable, friendly and helpful. Brian was able to fix a complex issue on a high end road bike at a fair price. As this review was written during COVID-19 they made me very comfortable do to their safety first approach to the service visit and retail purchase.
Talanted informative and experienced makes for great service.
I took a damaged wheel in for service. After a new spoke and a straighten, the wheel is back on the bike and good as new. Fair price, great service!
Great mechanic, excellent service. Brian will help you meet your needs 100% for better ridding, experience and confort on your bicycle. I know the man for 12 years. Come for a visit and find out for yourself.
Stopped into Gear Up Velo this week in search for my first bike. I first called and spoke to Kate for 15 minutes over the phone (very helpful explaining the bikes in stock). After going into the shop, Brian was available and provided a very detailed explanation about each of the bikes and their components (spent over an hour answering all of the questions I had), and actually was the first of 4 other bike shop's that asked if I wanted to take the bikes for a test ride.
I felt very welcome here and highly recommend to anyone looking to purchase their first bike, need accessories or service work done.
Great shop with wonderfully knowledgeable owners. Made everything easy for us and I will definitely be coming back for any of our biking needs!
Brian was an absolute star! I was having trouble fixing a new saddle to my exercise bike, (a bigger one to hold more laundry!), but he was able to put it together in no time at all! Great service! The store has a great vibe - I'll definitely be back to get prepped for next year's Velosano ride :)
Much needed addition to the East side! The new owner Brian is really great about putting new bike owners at ease. He doesn t try to push you into an up sale or make you feel silly for not knowing everything. His wife is up there a lot and they re a great team. It s truly a family owned and operated shop.
Great Family run business. What an asset to the community.
Great bike shop - Brian provides expert service to get you back out on the road and him and Kate are always there to greet you with a smile and make you feel welcome.
As someone who works for a mom and pop shop and understands the importance of costumer service. This place is nothing short of exceptional! Look forward to doing more business with you Brain and Kate!
Our kids picked out some accessories for their bikes. Friendly service!
Brian is passionate about the local cycling community and provides detail oriented service and sales to his customers. Whether if its a beach cruiser or a full carbon race bike, you can trust Brian & Gear Up Velo.
Great environment! So knowledgeable and friendly. Helped answer all my questions on the right bike.
The owners Brian & Kate were great. They are very knowledgeable and have very reasonable prices. They did an excellent job helping me pick out an upgraded seat. Highly recommend this bike shop.
Gear up always gets the job done and you can count on their work being top of the line. From repairs, parts, new bikes, they can do it all. Excellent service!
took a historical town shoppe and turned it into a typical cringey hipster Lakewood boutique. im so sad, what an absolute shame.
A great independent shop with very helpful and knowledgable owners. Love how they restored an historical building with great care and turned it into a comfortable place for people to shop and get our bicycles serviced. Do go there for any biking needs. Brian and Kate are the best in business and they are lovely people too.
Nice bikes, they diffently know what they have and are very helpful
Knowledgeable business
I m a customer who s bought a bike and many accessories there is no reason no to come here! They have great service and are very helpful! Please go here!!!!
Terrific, Polite, Professional, Helpful, and flat out good people.
Great service. Cool bikes, good prices and super friendly. Service was done before expected and done very well. I actually feel safe on the used bike I brought to Bryan.
Great shop with a wonderful owner. Brian is very knowledgeable. I was only able to find a bike at this shop after trying many others that were sold out for months. The bike works great for me and was put together in a very timely manner. These people know what they re doing and I plan to recommend this shop as well as take my bike here for tuneups and repairs in the future. If you re in the market for a new bike this shop is great!
Today was not my best day to begin with, and I figured my First bike ride of the season would help.
After riding the Towpath I discovered my rear fender rattle was due to a cracked fender. So onThe way home I thought to visit Gear Up Velo, the new version of the Independence Bike Shop. I met Owner Brian, repairman Mike and explained my cracked fender. Brian explained how to remove the unneeded portion, helped to adjust my seat, and zip tied a cable. With one arm no less.
Welcome to the neighborhood GearUp Velo. THANK YOU BRIAN FOR YOUR COMPLIMENTARY SERVICE TODAY..IT MADE MY DAY A BIT BETTER.
Love to support small business.
Raymond M. Klimczuk
Awesome service from the best mechanic in Ohio. I will always take my bike to Gear Up Velo!
It took forever to get a call back from Brian when I texted his number and then said they didn t see it independence bike shoppe a lot better
Stopped in for a quick check for a pair of mtb shoes. Brian was able to help, and had a few styles in my size (No small feat as just about everything biking is sold out this year). Got my new shoes (Scott team mtb) for a fair price and was in/out quickly. New bike shop is many levels above the old one that was there. Good luck, and heal quickly Brian.
Convenient location and great owner . Products look to be of good quality and not over priced.
Expert service by friendly staff. They pretty much have anything you might need.
gearupvelo.com
