About Gaytes information systems private ltd.
Gaytes Information Systems Private Ltd: Your One-Stop Shop for Telecom Products
Gaytes Information Systems Private Ltd is a leading provider of telecom products that cater to the needs of businesses across various industries. With a range of products that includes Call Accounting, Voice Mail, Call Center Solutions, Dialer, Predictive Dialer, predictive dialer software, Progressive Dialer, pri voice logger on asterisk, Auto Dialer, Preview Dialer, Voice Loggers, FAX Servers and SMS Solutions among others; Gaytes has established itself as a reliable partner for businesses looking to streamline their communication processes.
Founded in 1997 by Mr. Ravi Prakash Gupta and Mr. Sanjay Kumar Gupta with the aim of providing innovative telecom solutions to businesses in India and beyond; Gaytes has grown from strength to strength over the years. Today it boasts an impressive portfolio of clients across various industries including healthcare, hospitality and finance among others.
At Gaytes Information Systems Private Ltd we understand that every business is unique and therefore requires customized solutions that meet its specific needs. That's why we offer tailor-made solutions that are designed to help our clients achieve their communication goals while maximizing efficiency and minimizing costs.
Our range of products includes:
Call Accounting: Our call accounting software helps businesses keep track of their phone usage by generating detailed reports on call duration and cost.
Voice Mail: Our voice mail system allows callers to leave messages when you're unavailable or out-of-office ensuring you never miss an important message again.
Call Center Solutions: Our call center solutions are designed to help businesses manage high volumes of incoming calls efficiently while providing excellent customer service.
Dialers: We offer a range of dialers including predictive dialers which use algorithms to predict when agents will be available thereby increasing productivity; progressive dialers which automatically adjust the number of lines based on agent availability; auto-dialers which automatically dial numbers from a list saving time and effort; and preview dialers which allow agents to preview customer information before making a call.
Voice Loggers: Our voice loggers record all incoming and outgoing calls ensuring that businesses have a record of all conversations for future reference.
FAX Servers: Our FAX servers allow businesses to send and receive faxes electronically thereby saving time and money on paper, ink and maintenance costs.
SMS Solutions: Our SMS solutions enable businesses to send text messages to customers informing them of promotions, offers or important updates.
CTI: Our CTI (Computer Telephony Integration) software allows businesses to integrate their phone systems with their computer systems enabling them to manage calls more efficiently.
IVR: Our IVR (Interactive Voice Response) system allows callers to interact with an automated system by using touch-tone or voice commands thereby reducing the need for human intervention in routine tasks such as bill payments or account inquiries.
Attendance Management: Our attendance management software helps businesses keep track of employee attendance ensuring that they are paid accurately for the hours worked.
Asterisk IP PBX: Asterisk is an open-source software platform that enables businesses to set up their own PBX (Private Branch Exchange) system thereby reducing costs associated with traditional phone systems. We offer Asterisk IP PBX solutions tailored specifically for our clients' needs.
Asterisk Loggers: Our Asterisk loggers record all incoming and outgoing calls made through the Asterisk IP PBX system ensuring that there is a record of all conversations for future reference.
Asterisk Call Centers/Contact Centers/Conference Bridge/Digium Call Centers/Digium Contact Center : We offer customized solutions based on your requirement
At Gaytes Information Systems Private Ltd we pride ourselves on providing excellent customer service. We understand that our clients' success is our success; therefore we go above and beyond in ensuring that they get the best possible service from us. From initial consultation through implementation, training, support and maintenance; we work closely with our clients to ensure that they get the most out of our products.
In conclusion, if you're looking for a reliable partner to help you streamline your communication processes and maximize efficiency while minimizing costs; look no further than Gaytes Information Systems Private Ltd. With a range of innovative telecom products tailored specifically for your business needs, excellent customer service and competitive pricing; we are the one-stop shop for all your telecom needs.