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A
3 years ago

One of the only stores in the area to offer vintag...

One of the only stores in the area to offer vintage and new instruments and equipment. The staff is very knowledgeable and accommodating. You can't walk down an area of this store without bumping into a must-have. Anything you want, they got it.

A
3 years ago

Greatest Guitar Shop in Maryland Jon, Nick & Nate ...

Greatest Guitar Shop in Maryland Jon, Nick & Nate will take great care of you! Garret Park did a complete setup on my Gibson Custom and did a fantastic Job!!! Highly reccommend to everyone!!! 5 stars!!!!

A
3 years ago

I have been to this store twice. The first time, t...

I have been to this store twice. The first time, the customer service was great and overall very helpful. However, the second time one of the employees was unbearable rude. She drove me to the point where I just walked out. The store itself has high quality products, it s just they need to hire the right people.

A
3 years ago

I have been a fan of Garrett Park Guitars for seve...

I have been a fan of Garrett Park Guitars for several years. I have purchased guitars from them and have had vintage guitars repaired by them, and in both cases have been very pleased with their pricing. And I couldn't be happier with their service! Rick and Danny and Jon and the rest of the staff have been very knowledgeable and very friendly. I look forward to continuing as a fan and a customer for years to come!

A
3 years ago

I brought three guitars in there over a week ago, ...

I brought three guitars in there over a week ago, for a few days they lost my expensive guitar. The other two were getting simple repairs (basically restrung) that should've taken no more than an hour. My calls went unanswered, I couldn't even get anybody to answer the phone during normal business hours. I finally had to pull my guitars out of there, unrepaired. Terrible, terrible service!

A
4 years ago

I bought one guitar and brought it in for a minor ...

I bought one guitar and brought it in for a minor repair and a woman told me a story behind the guitar and tried to resell it to me. And her story was completely different from the original salesman story lol I don t know who she was but they say no women work there. (Solomon Island Road)

A
4 years ago

What can I say, Rick from Garret Guitars is the de...

What can I say, Rick from Garret Guitars is the definition of customer service. I ordered my 22 year old PRS from him and he went out of his way to to get it to me in 2 days - so that I had it for my Gig.

The guitar is excellent - and everything he said it would be - and so much more.

It's always challenging when buying a guitar without even seeing it or playing it - but Rick really makes you feel secure in your purchase.

I can't recommend him or Garret Guitars enough

A
4 years ago

Though we didn't buy a guitar during our visit we ...

Though we didn't buy a guitar during our visit we found Nick to be very knowledgeable on product and was also very kind. They have a nice selection of new and vintage guitars. I'll be back soon!

A
4 years ago

needed my action set and they basically just chang...

needed my action set and they basically just changed the strings. he didn't like working on an inexpensive Alvarez. me and that guitar did a tour in Iraq; it's valuable to me. so I took it somewhere else, got it playing nice, and bought a new guitar too.
counter staff were nice tho.

A
4 years ago

The shop, employees, and product selection are all...

The shop, employees, and product selection are all great! i've been buying from GPG since they were over behind Riva Road and will most likely continue for as long as I can. No matter what I need whether it be advice or special ordering parts for my guitar the staff always has me covered. I cannot recommend this shop enough! best by far in the area

A
4 years ago

I have purchased 2 Gibson guitars from Garrett Par...

I have purchased 2 Gibson guitars from Garrett Park Guitars within the last 4 months and my brother has purchased one. All vintage, all excellent guitars. I have had work done on other guitars by the staff going back to 2007 and everyone of my instruments play like a dream. Great follow up and very knowledgeable and nice people. I have actually been buying supplies from them since the West Street days in the 90's. Nice to have quality so close to home.

A
4 years ago

Although I have had two positive transactions with...

Although I have had two positive transactions with Rick, I recently had a very poor interaction with Nate when trying to purchase a guitar. In the end, I decided to refrain from purchasing the guitar since I was given the cold shoulder. When spending several thousand dollars on a guitar, you should feel like a valued customer. My past interactions and purchases with Rick are the only thing which prevented me from giving a one star review. It's unlikely I will do business here again.

A
4 years ago

A notably good array of instruments for what space...

A notably good array of instruments for what space they have available. The staff were capable of addressing questions about the full range of their inventory (rather than throwing basic affirmations about whatever the customer might be yammering on about).

I'll happily be returning for future equipment needs.

A
4 years ago

I fist made contact with Rick back in early 2000.H...

I fist made contact with Rick back in early 2000.His knowledge on guitars is second to none. I have purchased a number of guitars from over 6000 miles away. Impeccable integrity, patience and honesty. After much work and many visits to the PRS factory, he got me the guitar of my dreams. How he made a profit after all his time and effort can only be explained by his desire to make many customers happy. If I need advice, he returns my communication sometimes within minutes , but alway that day. Fifteen years of rock solid help and advise. Very highly recommended

A
4 years ago

The Rockin' Dog Strat. Hello Rick, this is Dennis...

The Rockin' Dog Strat. Hello Rick, this is Dennis and I need to comment on our transaction.. The 62' Slab Strat with a Mary Kaye Finish on an Ash Body is a great guitar. You nailed it regarding the thickness of the fretboard. The guitar is light and superb. The only comment that I need to make and this is true of virtually all rosewood fretboard guitars that being built today is that the fretboard needs to be oiled which thereby "cures" the wood. I have applied four coatings of lemon based fretboard oil on the board. Superb! The oil brings out the natural grain and darkens it. Maybe you wish to provide a six buck bottle of this with these guitars. All of the best! Dennis

Garratt Park Guitar

Garratt Park Guitar

4.5